Gina Cassel-Coody
Holly Springs,NC
Summary
Dynamic professional with extensive experience in SQL Server Reporting Services and process improvement at Enclara Pharmacia. Demonstrated success in managing teams and implementing quality controls that significantly enhanced efficiency and client satisfaction. Strong analytical skills and effective collaboration led to successful project outcomes and impactful training initiatives.
Overview
31
31
years of professional experience
Work History
Manager, Interface Implementation
Enclara Pharmacia
Remote
01.2025 - Current
- Managed Interface Implementation team to ensure effective project execution.
- Implemented standard operating procedures and centralized knowledge repository for EMRs.
- Collaborated with key teams to identify process improvement opportunities.
- Enhanced client-facing interface training materials in partnership with training teams.
- Oversaw project timelines and resource allocation for effective execution.
- Facilitated communication between departments to improve operational efficiency.
- Analyzed operational processes and recommended improvements for better performance.
- Led team meetings to discuss project updates and address challenges collectively.
- Coached, mentored and trained team members in order to improve their job performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Interface Specialist
Enclara Pharmacia
01.2022 - 12.2024
- Configured patient demographic and medication interfaces between EMRs and Enclara Pharmacia.
- Developed training materials for clients on interface processes and nuances.
- Created SQL queries to assist teammates in addressing implementation concerns.
- Coordinated with departments to enhance workflow efficiency.
Data Engineer
Optum Hospice Pharmacy Services
01.2017 - 12.2022
- Defined client and EMR requirements, ensuring comprehensive integration across teams.
- Executed data mapping, testing, implementation, and post-implementation support to enhance operational accuracy.
- Implemented quality controls and processes that significantly reduced errors and boosted efficiency.
- Created and maintained shared datasets, KPIs, and report RDLs in SSRS for optimized analytics.
- Developed and updated Qlikview dashboards to visualize key performance metrics effectively.
- Established data feeds to fulfill custom client requests, enhancing data accessibility.
- Maintained Access databases while collaborating with business units on project coordination.
- Instituted testing and sprint management processes for claims reporting systems.
Database Administrator
King & Spalding
01.2004 - 12.2005
- Managed Worksite (iManage) content management system and associated database and server infrastructure.
- Collaborated with consultants on iManage upgrades across all firm locations.
- Established comprehensive database management plan with database group.
- Contributed to disaster recovery planning initiatives.
- Transitioned iManage SQL Servers into database group for improved maintenance and backup consistency.
- Delivered third-level technical support to users, resolving complex issues efficiently.
Senior Programmer Analyst
Georgia-Pacific LLC
01.2001 - 12.2004
- Executed test plans for conversions, upgrades, and new implementations using SDLC waterfall methodology.
- Tracked defects and change requests for Law Department information system conversion with Mercury TestDirector.
- Supported iManage content management system and desktop software to enhance usability.
- Administered infoLink as primary administrator to ensure optimal performance.
- Provided end-user support for Law Department applications to maintain operational efficiency.
Legal Secretary
Nelson Mullins
01.1996 - 12.2000
- Provided secretarial support to Senior Partner.
- Developed Access application to track coworker data in toxic tort litigation.
Legal Secretary
Georgia-Pacific LLC
01.1995 - 12.1995
- Provided secretarial support to Associate General Counsel.
Education
Bachelor of Science - Information Technology
Clayton State University
Morrow, GASkills
- Interface implementation
- SQL querying
- Process improvement
- Data mapping
- Quality control
- Client training
- Project coordination
- Problem solving
- Effective communication
- Team collaboration
- Goal setting
- EMR integration
- Project management
Awards
Optum SuperHero, 2021
References
References available upon request.
Timeline
Manager, Interface Implementation
Enclara Pharmacia
01.2025 - Current
Interface Specialist
Enclara Pharmacia
01.2022 - 12.2024
Data Engineer
Optum Hospice Pharmacy Services
01.2017 - 12.2022
Database Administrator
King & Spalding
01.2004 - 12.2005
Senior Programmer Analyst
Georgia-Pacific LLC
01.2001 - 12.2004
Legal Secretary
Nelson Mullins
01.1996 - 12.2000
Legal Secretary
Georgia-Pacific LLC
01.1995 - 12.1995
Bachelor of Science - Information Technology
Clayton State University
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