Summary
Overview
Work History
Skills
Interests
Timeline
Receptionist
Gina Chadbourne

Gina Chadbourne

Ventura,CA

Summary

Experienced leader with over a decade of success as a self employed retail store owner at Rowan Boutique.

Managing employees, daily store operations, merchandise retail buyer, payroll and sales tax manager .


Knowledgeable with strong background in retail management and business operations. Successfully managed store profitability, inventory control, and customer satisfaction. Demonstrated leadership and problem-solving capabilities in dynamic busy retail environment.

Social media marketing to drive sales growth. Excelled in merchandise planning and employee motivation, skilled in verbal communication, and day to day operational store management .




Overview

2025
2025
years of professional experience

Work History

Retail Store Owner

Rowan Boutique
08.2015 - 01.2025
  • Self Employed Boutique Owner for over 10 years . I sold my business to pursue other passions and opportunities
  • Managed over 20 employees between two store Locations over the past 10 plus years .
  • Expert Merchandiser - store displays, window displays , presenting products attractively . Seasonal decorating
  • Buyer for woman's clothing , accessories , gifts , books , and home decor .
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed comprehensive marketing strategies to attract new customers and retain existing ones.
  • Enhanced employee performance through the implementation of regular training programs and clear communication of expectations.
  • Collaborated with other local businesses on joint events or cross-promotions that benefited both parties involved while increasing community presence.
  • Adapted quickly to changing market conditions by staying informed about industry news, competitor activities, and consumer behavior shifts in real-time fashion retail trends.
  • Achieved growth in total sales year-over-year due to strategic planning and data-driven decision-making practices.
  • Increased customer satisfaction by implementing innovative store layout and design.

Medical Sales Representative

Dietmaster Pro
11.2013 - 07.2015
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
  • Documented client interactions, sales and pitches delivered in CRM system.
  • Attended industry conferences to network with potential clients, expanding business opportunities within the market.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Owner

A.J. Acosta Company
04.1993 - 06.2013
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
    • Payrollayroll

Assistant Manager /Assistant Buyer

Nordstrom
  • Supervised day-to-day operations to meet performance, as an Assistant Manager of the Brass Plum department .
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment and hired employees .
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Worked in the buying office to assist the the lead buyer .
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Skills

  • Store operations
  • Goal oriented
  • Digital transformation
  • Social media marketing
  • Employee scheduling
  • Budget planning
  • Merchandise planning
  • Promotional planning
  • E-commerce integration
  • Store layout design
  • Point of sale systems
  • Small business operations
  • Verbal and written communication

Interests

  • interior decorating and design
  • cooking and baking
  • Gardening and planting
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Stand-up Paddleboarding (SUP)
  • Fashion and Style
  • Surfing
  • Pilates

Timeline

Retail Store Owner

Rowan Boutique
08.2015 - 01.2025

Medical Sales Representative

Dietmaster Pro
11.2013 - 07.2015

Owner

A.J. Acosta Company
04.1993 - 06.2013

Assistant Manager /Assistant Buyer

Nordstrom

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