Gina Chase
Salt Lake City,UT
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
30
30
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Auxiliary Services Manager
Salt Lake Community College
10.2019 - Current
- Advance auxiliary services goals and objectives and manage the day-to-day operations of the auxiliary services division.
- Oversee foodservice operations, vending and bookstore vendor operations across seven campuses.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Owner
Ascent Goods LLC
03.2017 - Current
- Ecommerce business, selling new and used products on Amazon and Ebay.
- Analyzed web analytics data regularly to identify trends and optimize online store performance.
General Manager
Boudin SF
05.2001 - 07.2015
- Responsible for all facets of operating a fast-casual restaurant.
- Ensure sales and profitability are maximized through outstanding customer service, merchandising, inventory, marketing, expense controls, human resource management, staff development and managing operating costs.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Store Manager
Kimo Bean Coffee Company
10.1994 - 04.2001
- Responsible for all facets of operating a store.
- Manage and control operations of the store to ensure that company standards and expectations are consistently met
- Execute business plans to deliver desired sales and profit results while maintaining superior customer service
- Manage all expenditures to be within budget
- Banking, Scheduling, Human Resource Functions: Hiring, Training, Employee Coaching & Development, Terminations, Ordering, Receiving, Inventory, Merchandising and Store maintenance & upkeep.
Education
09.1986 - 06.1989
Cisco IT Essentials
12.2015
Telecommunications
05.1993
Skills
- Food Service Operations Management - Multi Unit
- Equipment and Facilities Management
- Leadership and Organizational
- Research & Analysis
- Problem Solving & Troubleshooting
- P&L and Budget Management
- Scheduling, Sales & Labor forecasting
- Cost Management, Inventory, Ordering & Receiving
- Strategic Planning
- People Management, Hiring, Terminations, Staff Development, Coaching and Training
- Vendor and Contract Management
- Food Safety Training
Certification
Food Safety Manager
References
Debra Glenn
CFO/VP of Finance and Administration at Westminster University
dglenn@westminsteru.edu
385-219-7145
Natalie Grange
Former Assistant Controller at Salt Lake Community College
natalie.grange@gmail.com
801-971-8200
Chuck Lepper
President/CEO at Grand Rapids Community College
charleslepper@grcc.edu
616-234-3908
Timeline
Auxiliary Services Manager - Salt Lake Community College
10.2019 - Current
Owner - Ascent Goods LLC
03.2017 - Current
General Manager - Boudin SF
05.2001 - 07.2015
Store Manager - Kimo Bean Coffee Company
10.1994 - 04.2001
Reynoldsburg High School - ,
09.1986 - 06.1989
San Diego Continuing Education - , Cisco IT Essentials
Quality Business Inc., - , Telecommunications
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