Gina Chaviaras

Work History

Empower formally Prudential Retirement

Hartford, CT

04.2022 - Current

Developed and maintained strong relationships with clients to maximize satisfaction.
Collaborated with clients to develop customized retirement strategies.
Studied plan health documents to identify potential areas needing improvement.
Analyzed educational needs of clients and developed tailored strategies to meet goals.
Helped clients make informed decisions about future retirement education.
Presented retirement education findings and recommendations to clients.
Monitored and updated education plans to comply with client goals.

Prudential Financial

Hartford, CT

12.2015 - 04.2022

Developed and maintained strong relationships with clients to maximize satisfaction.
Collaborated with clients to develop customized retirement strategies.
Studied plan health documents to identify potential areas needing improvement.
Analyzed educational needs of clients and developed tailored strategies to meet goals.
Helped clients make informed decisions about future retirement education.
Presented retirement education findings and recommendations to clients.
Maintained and updated retirement education to comply with client goals.

Prudential Financial

Hartford, CT

08.2014 - 12.2015

Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Coordinated office activities and events.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Expertly coordinated logistics for functions both within and outside of organization.
Managed electronic records database and handled all file requests.
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Arranged business travel details for company employees per supervisor requirements.
Categorized and processed sensitive documents with information of deeply personal nature.
Prepared flawless emails and other documents upon direction of immediate supervisor.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Supported time-tested professional relationships, working with stakeholders to facilitate communication.
Offered technical support and troubleshot issues to enhance office productivity.

St. Francis Hospital And Medical Center

Hartford, CT

10.2013 - 08.2014

Developed and updated spreadsheets and databases to track, analyze, and report on performance data.
Developed strategies to streamline and improve office procedures.
Assisted development and implementation of new administrative procedures.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Assisted coworkers and staff members with special tasks on daily basis.

Windham Regional Community Hospital

Willimantic, CT

03.2010 - 10.2013

Gathered information, prepared reports, and drafted correspondence related to patient safety records.
Recommended changes to company culture to improve safety and meet changing demands.
Inspected facilities for adherence to Joint Commission and Department of Health guidelines.
Designed programs, policies, and procedures that were implemented to reduce or eliminate patient injuries and hazards.
Conducted safety audits and investigated quality issues.
Coached employees, managers and executives on effective safety policies.
Investigated patient safety incidents to determine cause and made recommendations for corrective action.
Developed and implemented safety policies and procedures to establish clear guidelines for safe patient practices and comply with regulations.
Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.