Summary
Overview
Work History
Education
Skills
Timeline
Generic

GINA CIANCIO

Tigard

Summary

Dynamic professional with a track record of success in customer service and organizational management. Skilled in navigating high-pressure situations while maintaining focus on quality and efficiency. Strong time management and trend tracking abilities contribute to operational success. Dependable and honest, fostering trust in all professional interactions.

Overview

20
20
years of professional experience

Work History

Chef/server

Courtyard Marriott
07.2016 - Current
  • Maintained adherence to all safety and food handling guidelines.
  • Educated new servers on company policies and best practices for guest service.
  • Handled guest payments, including running credit card transactions and issuing itemized receipts.
  • Accurately calculated change for cash payments to enhance transaction efficiency.

Store support team member

Whole Foods
03.2020 - 03.2024
  • Resolved order challenges by identifying alternative products and communicating with customers.
  • Prevented product damage through effective packing and stacking techniques.
  • Achieved customer satisfaction by ensuring accurate shopping speed of 75 units per hour, providing 100% replacements.

Barista

Safeway
12.2015 - 09.2016
  • Provided warm welcomes to guests, ensuring a positive atmosphere.
  • Accompanied beverage items with appetizing food selections, including muffins and bagels.
  • Facilitated team efficiency by restocking supplies and managing checklists during downtime.

Server

Hilton garden inn
04.2012 - 12.2015
  • Streamlined team efficiency through well-stocked stations and organized side work.
  • Maintained dining areas in a presentable, customer-ready state.
  • Cultivated guest relationships with engaging conversations to promote bar loyalty.

Shift Manager

Pizza Hut
12.2011 - 06.2013
  • Organized effective schedules and delegated assignments based on employee strengths and knowledge.
  • Maintained optimal inventory levels to ensure readiness for expected demands.
  • Trained, monitored, and motivated shift employees to achieve high performance standards.

Researcher

Allcomp
03.2011 - 06.2011
  • Executed government projects, adhering to strict guidelines and ensuring timely completion.
  • Manufactured carbon fiber parts, focusing on precision and quality control.
  • Conducted computer data input for efficient management of project documentation.

Barista

Starbucks
10.2005 - 03.2011
  • Prepared and served hot and cold beverages, including coffee, espresso drinks, and teas.
  • Maintained cleanliness by sanitizing work areas, utensils, and equipment.
  • Managed dietary restrictions and allergies, ensuring compliance with requests and allergen protocols.

Education

Graduate Certificate - First And Second Degree Reiki

Second Nature Healing
Portland Or
05.2024

Massage therapy

Charter college
Lancaster, Ca
12.2009

Associates degree - letters arts and sciences

Antelope valley college
Lancancaster, Ca
06.2009

Skills

  • Time management
  • Task prioritization
  • Microsoft Word
  • Written communication
  • Customer relations
  • Food safety and sanitation
  • Customer service

Timeline

Store support team member

Whole Foods
03.2020 - 03.2024

Chef/server

Courtyard Marriott
07.2016 - Current

Barista

Safeway
12.2015 - 09.2016

Server

Hilton garden inn
04.2012 - 12.2015

Shift Manager

Pizza Hut
12.2011 - 06.2013

Researcher

Allcomp
03.2011 - 06.2011

Barista

Starbucks
10.2005 - 03.2011

Massage therapy

Charter college

Associates degree - letters arts and sciences

Antelope valley college

Graduate Certificate - First And Second Degree Reiki

Second Nature Healing

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