Gina Clay
Mokena,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Retail Analyst
Gas N Wash
10.2018 - 08.2023
- Optimized operations by establishing strong relationships with vendors and distributors.
- Identified revenue streams through comprehensive analyses.
- Collaborated with cross-functional teams to drive continuous process improvements throughout store locations.
- Streamlined inventory management for improved efficiency and cost reduction. Auditing invoices, and data entry across multiple locations.
- Ran comprehensive sales reports for management, allowing for informed decision making to store inventory, fuel and sales and carwash.
- Analyzed credit card transactions to identify root causes of problems and recommend corrective actions.
Carwash Administrator
Gas N Wash
10.2018 - 08.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained records and updated internal databases to support carwash sales.
- Entered and maintained departmental records in company database.
- Generated reports to show sales and credit card transactions.
- Generated monthly invoices for all fleet accounts. Processed credit card transactions and applied payments for billing.
- Provided customer service and support for the carwash.
- Provided cross-departmental collaboration and training.
Auditor
Circle K
06.2011 - 10.2018
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Executed audit phases and entered data into accounting software for analysis.
Retail Auditor
Gas City
03.2005 - 07.2010
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Audited Invoices and daily paperwork from store sales, fuel, credit card transactions looking for ways to improve efficiency and reducing theft.
- Data entry and billing of fuel.
- Analyzed data and findings to prepare reports detailing financial information for locations that I audited.
Bridal Sales Consultant
Davids Bridal
04.2003 - 02.2005
- Increased bridal sales by providing personalized consultations and styling advice to brides to be.
- Developed long-lasting relationships with clients through exceptional customer service, resulting in repeat business and referrals.
- Contributed to a positive store atmosphere by maintaining an organized and visually appealing sales floor.
- Assisted in achieving monthly sales targets through effective upselling techniques and product knowledge.
- Collaborated with alterations team to ensure timely completion of dress alterations, leading to satisfied customers and on-time weddings.
- Provided expert guidance on wedding dress styles, fabrics, and accessories, helping brides make informed decisions for their special day.
- Managed customer appointments efficiently, ensuring that each bride received ample time and attention during fittings.
- Resolved customer issues promptly and professionally, preserving client relationships while upholding company policies.
- Participated in staff meetings and training sessions to stay informed about store policies, procedures, promotions, and products.
- Sold and fitted product for brides to be.
Administrative Assistant
Old Republic Insured Credit Services
10.2000 - 01.2003
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed comprehensive reports for management by collecting data from various sources.
- Prepared company policies for the client and invoices.
- Ensured accurate record-keeping with diligent data entry and database management for company information.
Education
High School Diploma -
St. Barbara High School
Bridgeport IL04.1991
Skills
- Customer satisfaction and problem solving
- PeopleSoft, Oracle
- POS Data Analysis
- Database Management
Timeline
Retail Analyst
Gas N Wash
10.2018 - 08.2023
Carwash Administrator
Gas N Wash
10.2018 - 08.2023
Auditor
Circle K
06.2011 - 10.2018
Retail Auditor
Gas City
03.2005 - 07.2010
Bridal Sales Consultant
Davids Bridal
04.2003 - 02.2005
Administrative Assistant
Old Republic Insured Credit Services
10.2000 - 01.2003
High School Diploma -
St. Barbara High School
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