Gina Collie
Port Charlotte,FL
Summary
Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
12
12
years of professional experience
Work History
Licensed Realtor
Keller Williams Peace River Partners
2024.02 - Current
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
Restaurant Server
Tamiami Trail
2022.04 - 2022.08
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Restaurant/Bar Server
Village Fish Market
2018.10 - 2022.04
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Developed strong product knowledge through regular tastings and training sessions, enabling confident recommendations for customers seeking guidance on beverage selections.
- Reduced order wait times by quickly processing transactions using point-of-sale systems.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Escorted customers to seats based on hostess recommendations and completed drink orders.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Restaurant Server/Bartender/Manager
Myakka River Oyster Bar
2012.04 - 2018.10
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Franklin High School
Franklin, Ohio Skills
- Strong Communication Skills
- Continuing Education Commitment
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
- Menu Recommendations
- Cash Handling
- POS System Operation
- Cleaning and sanitizing
- Order Accuracy
- Menu Memorization
- Detail Oriented
- Table Setting
- Dining area maintenance
- Allergy awareness
- High-volume dining
- Safe Food Handling
- Tableside Service
- Memory retention
- Service prioritization
- Quality Control
- Order Management
- Professional Appearance
- Relationship Management
- Payment Processing
- Alcohol Service
- Menu presentation
- Food safety understanding
- Front-of-house display creation
- Daily specials memorization
- Guest Relations Management
- Wine Knowledge
- Salesmanship
- Item promotion
Timeline
Licensed Realtor
Keller Williams Peace River Partners
2024.02 - Current
Restaurant Server
Tamiami Trail
2022.04 - 2022.08
Restaurant/Bar Server
Village Fish Market
2018.10 - 2022.04
Restaurant Server/Bartender/Manager
Myakka River Oyster Bar
2012.04 - 2018.10
High School Diploma -
Franklin High School
Similar Profiles
Jody DomenisJody Domenis
Finance Manager at Peace River Hydro PartnersFinance Manager at Peace River Hydro Partners
Danielle DeriegDanielle Derieg
Realtor at Keller Williams Hometown PartnersRealtor at Keller Williams Hometown Partners
Loretana "Lori" McLeodLoretana "Lori" McLeod
Real Estate Sales Associate at Keller Williams Elite Partners IIIReal Estate Sales Associate at Keller Williams Elite Partners III