Gina Coney
Oakland Park
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
19
19
years of professional experience
Work History
Patient Account Collection Rep.
Broward Health Medical Center
07.2007 - Current
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Electronically submitted bills according to compliance guidelines.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Processed subpoena's
- Achieved performance goals on consistent basis.
- Researched accounts and completed due diligence to resolve collection problems.
Recreation Assistant
City Of Lauderdale Lakes
06.2006 - 08.2018
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Responded to public inquiries to provide information about programs and facilities.
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Distributed publicity for programs to market programs.
- Compiled hourly user statistics to document usage, issues and incidents to complete daily report form.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Kept athletic and games equipment and facilities organized and maintained.
Education
Medical Associates - Billing And Coding
Florida Career College
Lauderdale Lakes, FL05.2007
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL05.2005
Skills
- Automated Account Review
- Credit and Collections
- Analytical and Critical Thinking
- Updating Customer Accounts
- Attention to Detail
- Financial Documentation
- Correspondence Sorting and Filing
- Account Monitoring
- AR Aging Reports
- Microsoft Office
- Time Manage
- Word Processing
Timeline
Patient Account Collection Rep.
Broward Health Medical Center
07.2007 - Current
Recreation Assistant
City Of Lauderdale Lakes
06.2006 - 08.2018
Medical Associates - Billing And Coding
Florida Career College
High School Diploma -
Fort Lauderdale High School
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