Gina Coney
Oakland Park
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
19
19
years of professional experience
Work History
Patient Account Collection Rep.
Broward Health Medical Center
Fort Lauderdale, FL
07.2007 - Current
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Electronically submitted bills according to compliance guidelines.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Processed subpoena's
- Achieved performance goals on consistent basis.
- Researched accounts and completed due diligence to resolve collection problems.
Recreation Assistant
City Of Lauderdale Lakes
06.2006 - 08.2018
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Responded to public inquiries to provide information about programs and facilities.
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Distributed publicity for programs to market programs.
- Compiled hourly user statistics to document usage, issues and incidents to complete daily report form.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Kept athletic and games equipment and facilities organized and maintained.
Education
Medical Associates - Billing And Coding
Florida Career College
Lauderdale Lakes, FL05.2007
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL05.2005
Skills
- Automated Account Review
- Credit and Collections
- Analytical and Critical Thinking
- Updating Customer Accounts
- Attention to Detail
- Financial Documentation
- Correspondence Sorting and Filing
- Account Monitoring
- AR Aging Reports
- Microsoft Office
- Time Manage
- Word Processing
Timeline
Patient Account Collection Rep.
Broward Health Medical Center
07.2007 - Current
Recreation Assistant
City Of Lauderdale Lakes
06.2006 - 08.2018
Medical Associates - Billing And Coding
Florida Career College
High School Diploma -
Fort Lauderdale High School
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