gina contreras
Muncie,IN
Summary
Proactive and customer-focused, I excelled at Buffalo Wild Wings by swiftly resolving customer complaints and fostering a safe, efficient work environment. My blend of problem-solving and teamwork skills, alongside a positive attitude, significantly contributed to meeting production goals and enhancing team collaboration.
Overview
6
6
years of professional experience
Work History
Kitchen Hand
Pizza King Inc
Muncie, IN
11.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Production Worker
Talerico Martin Bakery
Summit, IL
06.2023 - 08.2024
- Conducted quality control checks to uphold product standards.
- Improved product quality by conducting regular inspections and following safety protocols.
- Increased team collaboration with active participation in daily briefings and problem-solving sessions.
- Implemented maintenance routines for machinery to reduce downtime.
- Operated machinery to meet production targets and ensure timely delivery of products.
Team Member
Buffalo Wild Wings
Countryside, Illinois
06.2023 - 07.2024
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Level 2 Assembler
Grayhill
McCook, Illinois
11.2022 - 05.2023
- Conducted thorough inspections to ensure product quality.
- Interpreted technical drawings and schematics for assembly tasks.
- Utilized hand tools and power tools for precise assembly.
- Assembled components by following detailed blueprints and specifications.
Phone Sales Associate
Verizon Wireless
Anderson, IN
06.2019 - 10.2019
- Increased customer satisfaction by addressing and resolving phone inquiries promptly and professionally.
- Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
- Monitored industry trends and competitor activities, staying informed on market changes that could impact sales strategies.
Education
Associate Degree In Early Childhood Ed. - Early Childhood Education
Ivytech Community College
Muncie, IN02.2029
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Kitchen Hand
Pizza King Inc
11.2024 - Current
Production Worker
Talerico Martin Bakery
06.2023 - 08.2024
Team Member
Buffalo Wild Wings
06.2023 - 07.2024
Level 2 Assembler
Grayhill
11.2022 - 05.2023
Phone Sales Associate
Verizon Wireless
06.2019 - 10.2019
Associate Degree In Early Childhood Ed. - Early Childhood Education
Ivytech Community College