Gina Cosenza
Ansonia,CT
Overview
9
9
years of professional experience
Work History
Manager
BonChon Chicken
09.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Bartender
BonChon Chicken
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender / bar manager
Wine and Things
09.2018 - 09.2019
Event Manager
Enlightening Events llc
02.2018 - 09.2018
Server
Outback Steakhouse
10.2017 - 02.2018
- As a server I tend to guests to make sure their dining experience is pleasant and accurate.
Server and Expo
Red Robin
03.2017 - 10.2017
- I was a server and expo at Red Robin
- I ensured tickets went out at appropriate times and took care of guests to ensure proper dining experience.
Server and Hostess
Carrabba's Italian Grill
01.2016 - 10.2017
- I was employed as a host and server at Carrabbas and made sure guests enjoyed their meal and their experience is as expected
- I was a head hostess and trained all the incoming hostesses
- I did takeout as well for my last 9 months I was a server there.
Education
High school diploma -
Skills
- People Person
- Networking
- Troubleshooting
- Training
- Teamwork
- Waitress
- Childcare (5 years)
- Dog handling
- Bartending
- Events Management
- Pet Care
- Sales Management
- Customer service
- Sales management
- Sales
- Training & development
- Marketing
- Serving
- Restaurant experience
- Events management
- Negotiation
- Communication skills
- Childcare
- Microsoft Word
- Time management
- Leadership
- Supervising experience
- Cash handling
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager
BonChon Chicken
09.2021 - Current
Bartender
BonChon Chicken
05.2019 - Current
Bartender / bar manager
Wine and Things
09.2018 - 09.2019
Event Manager
Enlightening Events llc
02.2018 - 09.2018
Server
Outback Steakhouse
10.2017 - 02.2018
Server and Expo
Red Robin
03.2017 - 10.2017
Server and Hostess
Carrabba's Italian Grill
01.2016 - 10.2017