Overview
Work History
Education
Skills
Personal Information
Timeline
Bartender

Gina Cosenza

Ansonia,CT

Overview

9
9
years of professional experience

Work History

Manager

BonChon Chicken
09.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Bartender

BonChon Chicken
05.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender / bar manager

Wine and Things
09.2018 - 09.2019

Event Manager

Enlightening Events llc
02.2018 - 09.2018

Server

Outback Steakhouse
10.2017 - 02.2018
  • As a server I tend to guests to make sure their dining experience is pleasant and accurate.

Server and Expo

Red Robin
03.2017 - 10.2017
  • I was a server and expo at Red Robin
  • I ensured tickets went out at appropriate times and took care of guests to ensure proper dining experience.

Server and Hostess

Carrabba's Italian Grill
01.2016 - 10.2017
  • I was employed as a host and server at Carrabbas and made sure guests enjoyed their meal and their experience is as expected
  • I was a head hostess and trained all the incoming hostesses
  • I did takeout as well for my last 9 months I was a server there.

Education

High school diploma -

Skills

  • People Person
  • Networking
  • Troubleshooting
  • Training
  • Teamwork
  • Waitress
  • Childcare (5 years)
  • Dog handling
  • Bartending
  • Events Management
  • Pet Care
  • Sales Management
  • Customer service
  • Sales management
  • Sales
  • Training & development
  • Marketing
  • Serving
  • Restaurant experience
  • Events management
  • Negotiation
  • Communication skills
  • Childcare
  • Microsoft Word
  • Time management
  • Leadership
  • Supervising experience
  • Cash handling

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Manager

BonChon Chicken
09.2021 - Current

Bartender

BonChon Chicken
05.2019 - Current

Bartender / bar manager

Wine and Things
09.2018 - 09.2019

Event Manager

Enlightening Events llc
02.2018 - 09.2018

Server

Outback Steakhouse
10.2017 - 02.2018

Server and Expo

Red Robin
03.2017 - 10.2017

Server and Hostess

Carrabba's Italian Grill
01.2016 - 10.2017

High school diploma -

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Gina Cosenza