Gina A. Currin

• Scheduled appointments for clients, customers, and other visitors.
• Performed data entry tasks into various computer systems accurately and promptly.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Protected clients' rights by maintaining confidentiality of personal and financial information.
• Provided administrative support to various departments, assisting with document preparation and data entry.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
• Processed payments and updated accounts to reflect balance changes.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Performed clerical duties such as filing, photocopying, transcribing, and faxing.
• Handled customer inquiries and complaints, providing timely and appropriate solutions.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Updated and recorded customer or client information to maintain accounts.

• Responsibilities: Front of house client services, appointment management, billing management, daily deposit preparation, end-of-day cash drawer reconciliation

Answering phones, making work orders for service calls for a local commercial refrigeration company. Entering time for payroll, and payroll reports. Billing and invoicing of all service calls. Work orders made for service calls and meeting with staff regarding status of jobs completed.

• Met with customers to discuss service needs and offer available solutions.

• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Verified patient insurance eligibility and entered patient information into system.
• Resolved customer complaints using established follow-up procedures.

• Answering phones, taking messages, taking collection from residents for rent, and new residents, dispatching trouble calls, other jobs assigned by management

Greeted visitors, showed apartments for lease to potential renters, collection of rent and past due balances, making work orders for maintenance, filing, cleaning of office, leasing of apartments for residents.

• Data entry of job orders performed
• Three day data entry job assignment for Express Employment Professionals in Greenville, Texas

• Worked a short temporary job assignment for Onin Staffing as a receptionist for OMi Crane in Royse City, Texas
• I answered multi line phones, sorted through mail and distribution of mail to various departments, data entry of correspondence, filing and other job duties assigned by office manager

• Worked a short term job assignment with Onin Staffing at Delta Logistics as a Customer Service Representative
• Detailed job required data entry of processing orders, answering emails, end of day reports, and working the front desk with verification of shipments being sent in and out
• Used Word and Excel software

• Responsibilities: Spoke with customers and other service representatives to identify product purchases, entered purchase orders using in-house inventory management system, procured products/replacement parts and prepared orders for shipping
• Spoke with customers to provide product trouble shooting

• Customer service, created customer accounts, received water payments, processed building permits and inspections, prepared work orders/line locates and monthly reports, performed data entry, balanced cash drawer daily, prepared and addressed end-of-month billing

• Responsibilities: Handled incoming calls, checked in defendants, posted bonds upon approval of management/insurance company, collected bonds, managed past-due collections, verified defendants met court dates

• Responsibilities: Short-term temporary job assignments

• Responsibilities: Provided patient services, filed clinical records, entered nursing notes, general office work

• Responsibilities: Processed work orders and payments, managed utility parts inventory, handled incoming calls

• Responsibilities: Checked patients in/out, handled incoming calls, collected patient co-pays, posted charges/payments, managed collection of past-due balances, copied records for patients and doctors
• Followed security protocols to protect sensitive and proprietary information.
• Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
• Maintained strict data accuracy standards via multiple reviews of [Type] files for presentation to manager.
• Identified and resolved filing discrepancies.
• Cleaned up files regularly by removing outdated information for archival or disposal.
• Improved physical and digital filing systems with enhancements to organizational strategies.
• Operated office equipment to scan and copy documents.
• Classified documents according to specified guidelines.
• Retrieved file information and made copies for authorized users.
• Created and printed labels for well-organized filing.
• Archived and disposed of documents according to established policies.
• Maintained organized filing system to facilitate easy retrieval of documents.
• Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
• Added and updated records with current materials.
• Classified files based on source, type or other details.
• Assisted with data entry and administrative support tasks to help meet team goals.
• Compiled and inventoried documents for archival.
• Managed sensitive or confidential files with attention to data security and storage policies.
• Sorted and classified documents into appropriate filing systems for increased traceability.
• Identified and corrected inconsistencies in filing systems for increased accuracy.
• Located and retrieved requested documents in accordance with established policies.
• Assisted with document scanning and imaging projects to support accurate file back-up.
• Maintained log books and spreadsheets documenting file data and storage receipts.
• Restored old files and archived completed files for future reference.
• Examined, categorized, and sorted incoming documents.
• Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
• Maintained physical and computer-based filing systems.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.