Georgina Davis
Birmingham
Summary
Results-driven professional with a strong background in admissions processing and student support. Skilled in communication and problem-solving, consistently guiding students through complex admissions processes while ensuring high levels of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Admissions Advisor
Fortis College
Montgomery
07.2025 - Current
- Guided prospective students through admissions process and program options.
- Conducted informative sessions to promote Fortis College programs and offerings.
- Maintained accurate records of student inquiries and application statuses in database.
- Provided personalized support to students, addressing concerns and answering questions.
- Processed admissions applications and transcript requests to facilitate student enrollment.
Designer
Closets by Design
Birmingham
03.2025 - 07.2025
- Designed custom closet layouts using CAD software for client presentations.
- Collaborated with clients to understand their storage needs and preferences.
- Created detailed design specifications for production teams to follow.
- Conducted site measurements to ensure accuracy of design plans.
BDC Manager
Hendrick Automotive Group
Hoover
12.2018 - 04.2022
- Trained and supervised staff to enhance customer service skills and efficiency.
- Developed and implemented strategies to improve lead generation processes.
- Coordinated communication between sales team and customers for effective follow-ups.
- Oversaw scheduling of appointments to optimize staff resources and customer flow.
- Utilized CRM tools to track leads and monitor team performance metrics.
- Collaborated with management to align BDC goals with overall dealership objectives.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Participated in regular meetings with senior management to discuss opportunities for improvement within the BDC operations.
- Maintained current schedule of management and sales associates to assign interested customers with available employees.
- Conducted follow-up calls with existing customers to ensure satisfaction with services provided.
Education
Associate of Science - Psychology
University of Phoenix
Tempe, AZ06-2011
Skills
- Admissions processing
- Student advising
- Customer relationship management
- Performance metrics
- Interviewing techniques
- Goal setting
- Recruitment
- College interviewing
Timeline
Admissions Advisor
Fortis College
07.2025 - Current
Designer
Closets by Design
03.2025 - 07.2025
BDC Manager
Hendrick Automotive Group
12.2018 - 04.2022
Associate of Science - Psychology
University of Phoenix