GINA DELOS SANTOS
El Paso
Summary
Registered Nurse with (18) years of clinical nursing experience Out Patient Department – 2 years and 6 months Emergency Room – 10 years Public Health Nursing – 4 years and 10 months
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN PRN CF
University Medical Center El Paso
12.2024 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Emergency Room Registered Nurse
Del Sol Medical Center
10.2022 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Intake Nurse
EXL Service Phils, Inc
09.2021 - 08.2022
- Reduced healthcare costs through efficient utilization of resources and identification of unnecessary treatments or procedures.
- Ensured compliance with regulations and accreditation standards by maintaining accurate documentation of all utilization review activities.
- Maintained professional competence by staying current on industry trends, best practices, and regulatory requirements specific to utilization review nursing.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Served as a vital liaison between patients, healthcare providers, and insurance companies, fostering effective communication and coordination among all parties involved in the care process.
- Conducted thorough evaluations of medical necessity for procedures, leading to optimal resource utilization.
Virtual Medical Assistant: RN Case Manager
Xilium Professional Services
03.2021 - 09.2021
- Company Overview: Xilium Professional Services (XPS) is a virtual solutions provider to medical professionals, entrepreneurs, and busy working professionals in the US and all over the world. Clients enjoy administrative and back-office services, customer/patient care service, executive/personal assistance, website design and management, marketing service, accounting service and all other services that are done virtually.
- Brightstar Care Home Health is a provider of medical staffing and home care services. The company operates home-care franchise business as well as offers medical staffing services with over 300 independently owned and operated locations nationwide provided through a team of nurses, therapists, CNAs, and caregivers delivering professional and compassionate care in the comfort and familiarity of home.
- Duties and Responsibilities
- Adheres to the scope of practice for Registered Professional Nurse per state regulatory guidelines.
- Remain flexible and responsive when changes occur in patient activity and workload.
- Performs accurate documentation to maintain the standard set by the Agency or Fiscal intermediary.
- Assists in the daily operations of home health related programs and the development and implementation of diversification and expansion opportunities consistent with the vision and mission of the organization.
- Monitors visit frequency and duration by reviewing physicians’ orders and comparing to the plan of care and documentation.
- Evaluates/assists in evaluation of appropriateness of plan of care and revise on an ongoing basis with communication to all other disciplines.
- Acts as comprehensive care coordinator for patients assigned to his/her care, assessing the patients need accordingly and facilitates communication among other clinicians providing care.
- Review results of laboratory tests and other diagnostic procedures and reports to MD appropriately.
- Supervise and direct assigned Therapists, RNs, LVNs and Aides per federal, State and local regulations and Agency policy.
- Identify significant clinical findings, make conclusions and intervene appropriately.
- Interprets the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs.
Staff/Charge Nurse: Emergency Room Department
Angel Salazar Memorial General Hospital
11.2019 - 09.2020
- Company Overview: Angel Salazar Memorial General Hospital is owned by the Provincial Government of Antique. Licensed by the Department of Health to operate as Level 2 general hospital with an authorized 200 bed capacity and an ongoing construction of a 6 storey building toProvide an additional 100 beds. The hospital is also accredited by Philippine Health Insurance Corporation (PHIC). The medical staff organization is composed of qualified, skilled and competent medical practitioners in their various fields of specialization such as Internal medicine, general surgery obstetrics and gynecology, Pediatrics and subspecialties in optomology, EENT, nephrology, infectious diseases and cardiology.
- The Emergency Room has a 20 bed capacity including 3 trauma beds. The nursing staff are licensed, skilled and competent.The average number of patients seen on a daily basis ranges from 30-65 with 5-7 staff nurses on duty on a 12hour shift.
- Duties and Responsibilities
- Obtains and records patient’s including medical history, symptoms and observations
- Creates patient care plans or contribute to existing ones
- Performs general nursing care
- Administers, records and endorses treatments and medications
- Uses medical equipment to obtain vital signs and monitor patient’s condition
- Assist physician and other healthcare professionals with examination, analysis of results and diagnosis.
- Ensures completeness, accuracy and confidentiality of required entries in the medical chart of the patient and other hospital documents
- Coordinates/Facilitates with the healthcare team in transporting patients for referral to other health care facilities.
- Conducts going home instructions
- Maintains, monitors and or supervises the cleanliness and orderliness of the nurse’s station, wards and equipment
- Participates in the quality assurance program of the hospital and or the Nursing Service Department by attending meetings, seminars, conferences, workshops and trainings as part of continuing professional development.
- Performs other related functions assigned by the immediate supervisor
- Render duty during emergencies and disasters
- Cases Handled
- Myocardial Infarction
- Acute Glomerulonephritis
- Diabetic Ketoacidosis
- Acute Gastroenteritis
- Dengue Fever
- Acute Coronary Syndrome
- Pulmonary Tuberculosis
- Pneumonia
- Hypertensive Cardiovascular Disease
- End Stage Renal Disease
- URTI
- UTI
- Cardiovascular Disease
- Vehicular Accidents
- Trauma
- Emergency Deliveries
- Procedures Performed/Assisted
- NGT Insertion
- Foley Catheterization
- Endotracheal Intubation
- IV cannulation
- Chest Tube Insertion
- Suturing
- Cast Application
- Wound Dressing
- Equipments Handled
- ECG Machine
- CTG Machine
- Defibrillator
- CardioPulmonary Monitor
- Suction Machine
Staff/Charge Nurse: SRJHU PMDT Satellite Treatment Center
Philippine Business for Social Progress (PBSP)
10.2014 - 10.2019
- Company Overview: Philippine Business for Social Progress (PBSP) is the largest corporate-led social development foundation in the Philippines. Founded in 1970, PBSP was the first in Asia to lead the promotion and practice of Corporate Social Responsibility. Comprising more than 260 businesses, PBSP operates nationwide programs in education, health, livelihood and the environment. PBSP had benefited 4.5 million Filipinos, and assisted 6,200 development projects through PHP 7 billion in grants and loans. As Project implementer, it is directly involved in the design, implementation, monitoring and evaluation of projects and programs. One of its focus program is health. As fund/ Grant manager, PBSP manage projects as well as local and international donor agencies through its robust financial management and support service system. One of the beneficiaries of the grant is the TB Program of the Philippines Department of Health (DOH.) With funding from The Global Fund, thru PBSP is giving full support in the implementation and management of Drug Resistant TB in the country. To be able to do this, PBSP employs nurses and doctors and other allied health professionals to manage facilities that are being set up with Rural Health Units of the local government to ease access of the Filipino people to treatment of drug resistant tuberculosis.
- Duties and Responsibilities:
- Supervise daily treatment of Drug Resistant TB patients.
- Screening of presumptive DR-TB
- Conduct Partner Initiated Counselling and Testing for HIV
- Design regimen for DRTB patients and present to consilium for approval.
- Handles financial aspect of the STC
- Reports data on a quarterly basis during Data Quality Check.
- Counsels patients who interrupts treatment.
- Does home visits of enrolled patients.
- Maintains an updated stock cards for drugs and supplies.
- Prepares requisition of drugs and supplies on a monthly basis or when the need arises.
- Submits reports on a timely manner.
- Cases Handled:
- Drug Resistant TB Treatment
- Procedures Performed/Assisted: (sometimes helps out in the health center)
- ECG
- New born Screening
- Normal Delivery
- IV insertion
- IM/ IV injection
- Wound Dressing
- Machines/Equipments Used:
- ECG Machine
- Glucometer
- BP Apparatus
- Audiometry
- Fit Test Kit
Staff/Charge Nurse: Emergency Room
Armed Forces Hospitals-Taif Region (Prince Mansour Military Hospital)
04.2011 - 04.2013
- Company Overview: Prince Mansour Military Hospital is one of the four facilities of Armed Forces Hospitals in the Taif Region of the Kingdom of Saudi Arabia. It was established in 1951 with only 36 beds. It has been improved and renovated since then to be able to cater to the health needs and services of the military personnel in the region and their dependents. And now it has a bed capacity of 247 with expansions still underway.
- Duties and Responsibilities:
- Provides appropriate nursing assessment and intervention in accordance with the multi-disciplinary plan of care.
- Uses nursing process to provide safe, quality nursing care.
- Participates in patient/family teaching and discharge planning.
- Maintains documentation of nursing observation and action.
- Participates in orientation of new staff member, nurse aides and Saudi Arabian trainees and students.
- Performs other related duties as assigned.
- Identifies and plans to meet own continuing education needs.
- Cases Handled:
- Trauma
- Myocardial Infarction
- Car Delivery
- AGE
- DKA
- Asthma
- Procedures Performed/Assisted:
- Code Blue
- Phlebotomy
- Lumbar Puncture
- Casting
- Dialysis
- Tracheostomy Dressing
- Machines/Equipments Used:
- ECG Machine
- Life Pak 12
- Baxter Pumps/ Syringe Pumps
- Isolette Ohio Beds
- Nebulization Equipment
- Cardiopulmonary Monitor
- Suction Equipment
- Baire Hugger and other warming devices
- Ambubag and other supplemental devices
- Phototherapy Machine
- Traction Devices and Immobilization Splints
Staff/Charge Nurse: Pediatric Emergency Room
King Abdulaziz Medical City- Riyadh National Guard – Health Affairs
12.2005 - 05.2008
- Company Overview: KAMC has a 1025-bed capacity, is based in the Central Region of Saudi Arabia. The facility includes new state-of-the-art developments such as Cardiac and Liver Center; 21 bed Intensive Care Unit (ICU); Dental, Ambulatory (Outpatient) Care, Long Term Care/ Rehabilitation, Emergency Care and Trauma Centers. Other adult and pediatric services provided include: Surgical and Medical wards, Obstetrics and Gynecology (Labor and Delivery, Oncology, Antenatal and Post Partum wards); Pediatric Oncology and Pediatric ICU, Neonatal ICU, Operating Rooms, Ambulatory Care Center, Home Health Care Program, VIP Wards, Royal Suite, College of Medicine and Nursing College.
- The Emergency Care Center is divided into sub departments: Adult Care ECC, Peds ECC, Crirical Care, UrgiCare. Peds ECC caters patients from age 0 (newborn) to 14yrs of age of mixed gender. With a bed capacity of 26 beds of which: 2 (Multi trauma) beds; 4 Step-down beds; 3 Fast Track beds; 2 Negative pressure isolation rooms; 3 Ventolin chairs; 12 Regular beds
- Duties and Responsibilities:
- Provides direct patient care to assigned patients and coordinates the activities of a group of staff assigned to a specific patient population or unit
- Identifies patient problems, symptoms and behavioural changes, documents appropriately.
- Plans care to reflect nursing intervention.
- Develops an education plan specific to the needs of the patient/ family.
- Provides a safety measures and care appropriate to the age and disease condition.
- Participates in patient care competencies to develop methods of solving patient care problems.
- Attends in services and other appropriate self- learning experience.
- Participates in monitoring of QI
- Assists in formulating and achieving unit goals.
- Cases Handled:
- Near Drowning
- RTA
- Hazardous Chemical Exposure
- Drug Overdose
- Snake and Scorpion Bites/Exposure
- Endocrine conditions, Infectious conditions, Oncological conditions
- Respiratory conditions; Cardiac conditions
- Childhood Diseases
- Procedures Performed/Assisted:
- Hemodynamic monitoring
- Administration of advanced emergency medications
- C-spine immobilization
- Vascular access
- Care of central, arterial and port-a-Cath lines
- Intraosseous access
- Rapid sequence intubation.
- Assisted ventilation techniques & advanced airway management;
- Echocardiogram
- Conscious sedation
- Decontamination procedure
- Catheter insertion and drainage, nasogastric insertion, and PEG tube insertion
- Tracheostomy – and PEG tube replacement; Initial assessment & management of newborn and/or resuscitation; PortaCath accessing
- Machines/Equipments Used:
- ECG
- Life Pak 12
- Cardio Pulmonary Monitor
- Ohio Beds/ Isolette
- Suction Equipment
- Stryker Bed
- Portable Ultrasound Machine
Staff/Charge Nurse: Emergency Room
Al-Hammadi Hospital
03.2001 - 06.2005
- Company Overview: Al Hammadi Hospital Olaya Branch is located in Olaya District in the North of Riyadh. It consists of six adjacent buildings and contains hospitalization suites, operating rooms, laboratories, pharmacies and medical departments (such as intensive care, radiology, physical therapy, outpatient clinics, administrative offices and lecture halls), and the capacity of Al Hammadi Hospital Olaya Branch is 300 beds, 74 outpatient clinics and 12 operating theater. Al Hammadi Hospital Olaya Branch offers a wide range of medical care services in its outpatient clinics and inpatient hospitalization departments with 20 different medical specialties as well as ambulance and emergency services, medical laboratory, radiology and 3 outpatient pharmacies.
- Duties and Responsibilities:
- Vital signs check and record
- Initial assessment of patient
- IV cannulation and preparation of patients on scheduled OR procedure
- Assists the physician during examination of patient
- Records and maintains patient’s chart
- Endorses patient to ward if admitted
- Escorts patient to X-ray or ultrasound
- Give IV fluids
- Assists physician during emergency procedures
- Cases Handled:
- Trauma
- Drug Overdose
- Cardiac conditions
- Respiratory Conditions
- Endocrine conditions, DKA
- Procedures Performed/Assisted:
- Casting
- Lumbar Puncture
- Code Blue
- Nebulization
- Machines/Equipments Used:
- ECG
- Cardiopulmonary Monitor
- Baxter Infusion Pumps
- Stryker Beds
- Suction Machine
- Digital Thermometers
Education
Bachelor of Science - Nursing
Central Philippine University
01.1994
Secondary School Graduate - undefined
Saint Anthony’s College
San Jose, Antique01.1990
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Medication and IV administration
- Direct patient care
- Patient assessment
- Emergency care
- Intravenous therapy
- Blood Transfusion
- Foley Catheterization
Certification
- US RN License Texas 893811 Valid Until 03/31/2027
- BLS AHA valid until 07/20/2026
- ALS American Red Cross valid until 8/31/2026
- TNCC ENA valid until 09/13/2026
- ENPC ENA valid until 09/15/2026
- CPI valid until 07/31/2027
- NIHSS valid until 09/02/2027
Languages
English
Full Professional
Arabic
Limited Working
Timeline
RN PRN CF
University Medical Center El Paso
12.2024 - Current
Emergency Room Registered Nurse
Del Sol Medical Center
10.2022 - Current
Intake Nurse
EXL Service Phils, Inc
09.2021 - 08.2022
Virtual Medical Assistant: RN Case Manager
Xilium Professional Services
03.2021 - 09.2021
Staff/Charge Nurse: Emergency Room Department
Angel Salazar Memorial General Hospital
11.2019 - 09.2020
Staff/Charge Nurse: SRJHU PMDT Satellite Treatment Center
Philippine Business for Social Progress (PBSP)
10.2014 - 10.2019
Staff/Charge Nurse: Emergency Room
Armed Forces Hospitals-Taif Region (Prince Mansour Military Hospital)
04.2011 - 04.2013
Staff/Charge Nurse: Pediatric Emergency Room
King Abdulaziz Medical City- Riyadh National Guard – Health Affairs
12.2005 - 05.2008
Staff/Charge Nurse: Emergency Room
Al-Hammadi Hospital
03.2001 - 06.2005
Secondary School Graduate - undefined
Saint Anthony’s College
Bachelor of Science - Nursing
Central Philippine University
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