GINA M. DUNN
Bluffton,SC
Summary
Executive Leader with demonstrated experience leading a territory and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
District Manager
Signet Jewelers/Zales
01.2023 - Current
- Responsible for Sales Generation, Net Profit, Ops, LP, Recruiting, Performance Management, Training and Development, Timekeeping, Customer Service, Building Sales with Warranty & Credit, Merchandising, Repairs, Visual, Building Great Culture, Motivating, Communication, Meetings, Corporate Communication/Calls.
Executive/DM-Coordinator
Lancome/Partner @ Southeast
01.2019 - 01.2024
- Responsible for Sales Metrics, HR, Operations/Visual, Customer Service, and Education/Training
- Met service metrics and exceeded goals by over 35%
- Partnered around district development/training and events.
District Manager
South Atlantic Bank
01.2021 - 01.2023
- Responsible for Sales Generation, HR, hiring, coaching, development, performance management, Audit, Sales Partnership, and B2B Sales Generation
- Exceeded Sales Metrics by 45% and received awards around Deposits, Loans, Wealth Partnership/Sales, and other Partnership Sales.
Regional Manager
The Children's Place
01.2015 - 01.2019
- Focused on Sales Generation, Sales, Ops, LP, Audit, Bus Metrics, Coaching, Recruiting & Staff Succession Plans, Maintaining positive partnerships, Creating Teams, and excellent culture
- Exceeded Sales Plan overall by 35-40% and received awards for exceeding goals.
Education
BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION/SPANISH -
STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH
PLATTSBURGH, N.Y.ASSOCIATE DEGREE IN BUSINESS ADMINISTRATION -
HUDSON VALLEY COMMUNITY COLLEGE
TROY, N.Y.Skills
- Bachelors degree in Business Administration
- 15 years in Multi-store leadership
- 15 years of Executive Retail & bank leadership
- Educating and ensuring adherence to company
- Flexible to travel in a Southeast Territory
- policies, objectives, our corporate mission statement and around Customer Service
- Passion to Coach & Develop winning teams
- Entrepreneurial & Strategic Planer
- Executional capabilities to grow the business
- Excellent Recruiting Skills however timely recruiting by a high effort of outreach in an area to build winning teams High sense of Urgency with an excellent track record of of Recruiting and Retention
- Training/Coaching-With previous HR Management/Dir I have excellent coaching and development skills to grow management & Staff
- Sales Leadership Skills with proven track record of increasing sales & profitability
- Excellent communication skills and follow up with all individuals and with diverse backgrounds
- Communication of pertinent business reporting to teams and partners for continued support needs currently and for the future
- Accurate Reporting and communication
- Build strong relationships and influence others internally and externally
- Strong sense of urgency
- Spanish Language proficiency-Excellent
- Cultivating Winning Teams with great culture
- Motivating for Success
- Enforce/Coaching Performance Standards for results
- Coach & Develop Management & Teams
- Operations, LP, Audit, & Inventory Management-Excellent results
- Cultivate & keep excellent relationships with all partners in and out of the organization
- Keep positive relationships with all levels of the corporation
- Monitor & Coach individual performance standards with management and coach
- Lead by example with passion
- Role model target behaviors for the organization by collaborating with the sales leadership team
- Coach to KPI's and additional business metrics
- Ensure that teams comply with Policy, Standards and Business Ethics
- Excellent Multi Level-Unit Leader that drives sales and excellence DM/Regional
- Excellent Problem solving skills and Troubleshooting skills with an HR background
- Human Resource Director Leadership
- Revenue Generation
- Profitability Optimization while controlling expenses in the region
- Accurate Report Analysis
- Territory Management
- Team Leadership
- Multi-unit management
- Strategic Planning
- Financial Management
- Budget Management
- Business Development
- Leadership Development
- Sales management
- Attention to Detail
- Recruiting, Hiring & Onboarding
- Interpersonal Communication
- Team Development
- Client Relationship Building
- Conflict Management
- Business Administration
- Training and coaching a Management team
- Goal Setting and Performance Metrics
- High Level Decision-Making
- Customer Service
- Leadership skills
- Networking Events & owned my own Event Planning Business
- Account Management
- Marketing Strategy Development
- New Hire Onboarding
- New Business Development
- Customer Relations-Develop and foster relationships within the region
- Being present in the business-travel to key locations to have a strong field presence, build relationships and continue to access and develop the business
Accomplishments
-Many Sales Awards given for exceeding Territory Goals and LY
Organizations
- Beta Sigma Phi-Current VP of the Beaufort Chapter in Beaufort, SC
- The Children's Sandbox Museum-Current Board Member of Hilton Head, SC
- Zonta International-Board Member
- International Professional Women's Charitable Organization
- Italian American Club-Hilton Head Service Organization-Member
- American Association of University Women-Member
Previous Experience
Previous Executive Leadership experience with Talbots & HR Director Experience with Saks Fifth Avenue & additionally have Fine Jewelry Experience with Saks Fifth Avenue
Certification
-Leadership & Sales Training - 18 years
-Sales Awards & Company elite awards @ Company meetings
Languages
Spanish
Full Professional
Timeline
District Manager
Signet Jewelers/Zales
01.2023 - Current
District Manager
South Atlantic Bank
01.2021 - 01.2023
Executive/DM-Coordinator
Lancome/Partner @ Southeast
01.2019 - 01.2024
Regional Manager
The Children's Place
01.2015 - 01.2019
BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION/SPANISH -
STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH
ASSOCIATE DEGREE IN BUSINESS ADMINISTRATION -
HUDSON VALLEY COMMUNITY COLLEGE
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