Gina Egge
Chino Hills,CA
Summary
Dedicated, professional, and passionate Preschool Teacher's Assistant at Tiny Toes Preschool, adept at fostering child development and promoting a safe learning environment through positive reinforcement. Proven ability to build relationships and enhance classroom activities, while demonstrating a strong work ethic and a commitment to health and safety.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Preschool Teacher's Assistant
Tiny Toes Preschool
Ontario, CA
04.2024 - 01.2025
- Assisted lead teacher with creating and implementing lesson plans.
- Coordinated snacks, nap time and bathroom activities for children throughout school day.
- Kept classrooms and play areas tidy and well-organized for safety.
- Prepared classroom learning materials and activities prior to start of school day.
- Promoted language development skills through reading and storytelling.
- Collaborated with lead teachers to plan and execute daily activities.
- Encouraged children to express themselves through creative activities.
- Monitored student behavior in order to maintain an orderly learning environment conducive to academic success.
- Taught skills, such as sports, dancing and handicrafts.
- Observed students' performance and record relevant data to assess progress.
- Helped teachers manage student behavior in the classroom through positive reinforcement techniques such as praise and rewards.
Sales Associate
Sephora @ Kohl's
Chino, CA
08.2021 - 05.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction in order to prevent returns.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Engaged with guests to understand and anticipate customer service needs.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Encouraged customers to make additional purchases and suggested relevant items.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
- Drove sales through customer relationship building and suggestive selling techniques.
Benefit Brow Specialist
Benefit Cosmetics @ Ulta Beauty
Chino, CA
01.2011 - 06.2016
- Implemented strategies to improve performance, accuracy, and quality.
- Leveraged strong communication skills to build relationships with clients.
- Coordinated with cross-functional teams on projects and initiatives.
- Managed workflow processes, ensuring deadlines were met within budget constraints.
- Educated guests on brow mapping, skin care needs, and current featured products.
- Drove client returns by providing safe, excellent, and regimented State Board Standards.
- Routinely exceeded sales goals through product knowledge, traffic stopping during slow times in store, and rebooking clients to build a strong appointment book.
- Attended multiple trainings to continually educate myself and my clients on as many products I could to encourage sales and success at my brow bar and Ulta Store.
- Led our counter as a trainer for incoming Estheticians and future Benefit Brow Artists.
Key Holder/GEM
Ulta Beauty
Chino, CA
09.2008 - 01.2011
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Assisted customers with product selection, price checks, returns and exchanges, and special orders.
- Executed opening, closing and register functions to meet business requirements.
- Organized merchandise displays to ensure accurate pricing and attractive presentation of products.
- Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.
- Encouraged teamwork among colleagues by leading by example and providing guidance when needed.
- Maintained daily records of sales and deposits, balancing cash register and reconciling discrepancies.
- Led by example on sales floor, achieving individual sales goals.
- Fragrance Champion was a new role that I was able to create and develop where I was stationed in our fragrance area to assist our guests with knowledge and suggestions for particular fragrances.
Server, Lead Trainer, Regional Service Trainer
Islands Restaurants
Irvine, CA
12.1995 - 06.2009
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Assisted with training of new staff members.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Resolved customer complaints and inquiries in a timely manner.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Opened 15 Islands Restaurants in CA and AZ where I trained servers at my first location. After that, I was offered to be a Training Coordinator where I led a team of 8 trainers to train all Front of House staff.
- Regional Service Trainer where I was responsible for 10 stores and their FOH training teams. I attended monthly trainer meetings and facilitated any and all new and current standards to achieve guests satisfaction with excellent guest service.
Education
Esthetician Program - Esthetician
Citrus College
La Verne05.2011
Skills
Health and safety
Positive reinforcement
Afterschool program leadership
Special needs support
Child development
Strong work ethic and dependable
Relationship building
Small group support and assistance
Certification
Esthetician License
AWARDS
Student Achievement Award, Dermalogica, Carson, CA
Timeline
Preschool Teacher's Assistant
Tiny Toes Preschool
04.2024 - 01.2025
Sales Associate
Sephora @ Kohl's
08.2021 - 05.2023
Benefit Brow Specialist
Benefit Cosmetics @ Ulta Beauty
01.2011 - 06.2016
Key Holder/GEM
Ulta Beauty
09.2008 - 01.2011
Server, Lead Trainer, Regional Service Trainer
Islands Restaurants
12.1995 - 06.2009
Esthetician Program - Esthetician
Citrus College