Summary
Overview
Work History
Education
Skills
Timeline
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Gina Enders

Fairless Hills,PA

Summary

Service-oriented Volunteer Coordinator driven to support [Type] organizations with strengths in hiring, recruitment and placement. Experienced in planning operations to meet changing seasonal demands and account for natural turnover. Prepared to leverage experience and strengths to take on dynamic position with long-term potential.

Overview

5
5
years of professional experience

Work History

Volunteer Coordinator

Swinging Wheels
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Babysitter

Family Members
01.2023 - Current
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.

Pet Sitter

Friends
01.2021 - Current
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.

Volunteer

Civil Air Patrol - Squadron 104
09.2018 - 09.2020
  • Assisted in organizing educational and recreational activities, promoting a positive environment for personal growth.
  • Served as a positive role model, demonstrating strong values and ethical behavior.
  • Participated in ongoing training sessions to stay current on best practices in youth development and mentorship approaches.

Education

High School Diploma -

Bucks County Technical High School
610 Winster Rd, Fairless Hills PA
06.2025

Skills

  • Goal setting
  • Training development
  • Conflict resolution
  • Project management
  • Adaptability
  • Critical thinking
  • Organizational skills
  • Multitasking
  • Problem-solving
  • Active listening

Timeline

Volunteer Coordinator

Swinging Wheels
09.2023 - Current

Babysitter

Family Members
01.2023 - Current

Pet Sitter

Friends
01.2021 - Current

Volunteer

Civil Air Patrol - Squadron 104
09.2018 - 09.2020

High School Diploma -

Bucks County Technical High School

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Gina Enders