Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Registered nurse with 15+ years’ experience in healthcare with skills in bedside care as well as supervisory.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Product Owner
Centene Corporation
10.2021 - Current
Owned and prioritized product backlog.
Oversaw entire product deployments from vision and creation to rollout and delivery.
Focused on building critical features up front in order to identify constraints and technical challenges.
Allocated and approved team resource usage.
Identified changes in project scope and modified job schedule accordingly.
Collaborated with team of engineers to develop new products.
Analyzed user feedback and implemented changes to product design.
Utilize Jira Align and Confluence
Senior Clinical Systems Specialist
Centene Corporation
08.2019 - 10.2021
Provide support and security to users for TruCare Classic
Create artifacts (letters, assessments, structured notes) for health plans
Develop test scripts for new and updated applications (TruCare Classic and TruCare Cloud)
Transitioned to the Project Development and Digital Strategy Team for TruCare Cloud
Collaborate with UM leadership to solution for the implementation of structured notes
Collaborate with IT in the development of TruCare Cloud functionality
Perform User Acceptance Testing (UAT)
Utilize Confluence and Jira
Concurrent Review Nurse
Centene Corporation, Home State Health Plan
12.2017 - 08.2019
Daily inpatient reviews to determine medical necessity using Interqual Guidelines
Utilize TruCare Classic for patient reviews, set up tasks, place referrals, discharge notes, build authorizations
Attend weekly medical rounds to discuss complex members with case management and medical directors
Collaborate with case management and utilization review department at facilities to decrease hospital LOS and facilitate discharge planning
Interventional Radiology Nurse
Mercy Hospital St. Louis
09.2011 - 12.2017
Assist physicians with procedures including CT guided biopsies and aspirations, cerebral angiograms with stent placement and coiling, kyphoplasty and bone biopsies, nephrostomy tube placement, thoracentesis and paracentesis
Anesthesiologist support for adult and pediatric induction and intubation for MRI, CT scans, and xray procedures
Place PICC lines using ECG technology
Administer and monitor moderate sedation.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Educated family members and caregivers on patient care instructions.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Registered Nurse
Dubuis Hospital
04.2009 - 09.2011
Long term acute care hospital), Promoted to charge nurse: Coordinate and implement daily schedule, provide support for bedside nurses, chart auditing, patient advocate, facilitate care between nurses and physicians, interpretation of EKG
Provided bedside care in acute care setting: Assist with ADLs, patient admissions, wound care, educate patient and family
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Oversaw delivery of care for patients, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Implemented medication and IV administration, catheter insertion, and airway management.
Organized and managed care of patients undergoing various therapies and procedures.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
West County Care Center
12.2007 - 04.2009
Provided bedside care and monitoring for post lumbar surgery patients.
Agency Nurse
Supplemental Healthcare
03.2007 - 12.2007
Contracted to local hospitals to provide bedside nursing.
Managed patients recovering from medical or surgical procedures.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Triage Nurse
Cardiology Specialist
09.2006 - 03.2007
Provided telephone triage, monitored and adjusted anticoagulants, monitored lab results.
Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
Registered Nurse
VNA tip Healthcare
06.2006 - 09.2006
Provided home health care and education.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse
St. Luke’s Hospital
02.2005 - 06.2006
Provided bedside nursing on telemetry unit.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Implemented medication and IV administration, catheter insertion, and airway management.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Master of Business Administration - Healthcare Administration