Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gina G. Marlowe

Wake Forest,USA

Summary

Experienced dental professional with 16+ years of industry experience, showcasing a strong background in operational excellence and team leadership. Proven track record of driving growth and improving productivity through strategic planning and efficient resource management. Prioritizes collaboration and adaptability to meet organizational goals, demonstrating exceptional problem-solving and decision-making skills.

Overview

20
20
years of professional experience

Work History

General Manager, NA Restorative/Labs

Align Technology
01.2023 - 10.2024
  • Lead development and execution of Align Laboratory Channel Strategy in North America
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Participate in global business development activities around the lab portfolio offering (e.g
  • Implemented operational strategies and effectively built customer and employee loyalty.

Annualized Performance:

  • 2023 AOP +$16M to budget and delivered $26M Revenue (Team Members: 14)
  • 2024 AOP +$24M to budget and scheduled to deliver $55M Revenue (Team Members: 16)
  • Strategically developed and launched caLABrate education program that brought in $34M in 24 months

Director, NA Labs

Align Technology
10.2021 - 01.2023
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Lead the development and execution of the Align Laboratory Channel Strategy in North America.
  • Developed strategies and plans that leveraged an Align Portfolio through the dental laboratory channel.
  • Responsible for developing both Exocad and iTero products and services as part of the strategy and implementation plans.
  • Responsible for influencing the relevance of Align Technology in the dental laboratory industry by taking an active role with industry associations.
  • Work in partnership cross functionally with Invisalign, Exocad and iTero functional and regional teams in the development and execution of the Align laboratory channel strategy.

Annualized Performance:

  • 2022 AOP +$4m to budget and delivered $5M Revenue (Team Members: 7)

Regional Manager, Dental Sales

Align Technology
07.2019 - 10.2021
  • Enhanced team performance by providing regular coaching, training, and performance feedback to 10 sales members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Provide training in product knowledge, dental terminology, digital pathways, selling skills, and territory management
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Evaluation and coaching of Sales Representatives – thru observation during co-travel, frequent feedback and analysis of data
  • Additional responsibilities: implementing partnerships with Labs, 3rd party partners and cross functional workstreams.

Annualized Performance:

  • 110% in both CCA and iTero QOQ and YOY ('19-'21)
  • #1 Team for iTero and #2 Team for Invisalign ('19-'21)

Surgical/Biologic Senior Territory Manager, Dental Sales Field Sales Trainer

STRAUMANN USA
03.2013 - 07.2019
  • To meet and exceed Straumann’s sales objectives for all Straumann products over a given territory by developing profitable relationships with select specialists, general dentists, universities, VA Hospitals, Labs and 3rd party partners.
  • Boosted sales team performance by developing comprehensive field training programs.
  • Increased overall sales revenue with targeted training sessions focused on high-performing products.
  • Improved sales techniques by conducting regular role-play exercises and offering constructive feedback.
  • Established a feedback loop between trainers and trainees, promoting continuous improvement of training materials and methodologies.
  • Supported the execution of all marketing launch plans and new product sales objectives including Implants, Biologics, Trios Scanner, CoDiagnostics Planning Software and Mills/Printers

Annualized Performance:

  • Finished 106% to plan for all products in expansion territory that was 64% to plan 1st year
  • Changed 40% SOW in the Dental School to 90% SOW within two years
  • Finished 106% to plan for all products 2015 and 2016
  • Finished 116% to plan for all products in 2017
  • Finished 118% to plan for all products in 2018
  • Started 15 Spear Study Clubs in two years
  • Won Achievers Award all 5 years

Regional ISS Manager

PHILIPS ORAL HEALTHCARE
09.2012 - 03.2013
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

SE Regional Manager, Professional Field Sales (Interim)

PHILIPS ORAL HEALTHCARE
10.2011 - 05.2012
  • Responsible for motivating, following up, and managing all sales representatives while meeting and exceeding my own quota requirements
  • Responsible for the management of reporting to include: Data management, maintenance of the team’s responsibilities for timely info, dissemination of proper records regarding sales, as well as tracking progress of sales team and generating additional sales
  • Perform co-travels with Southeast Region representatives in order to assist with setting goals and expectations, review progress and effectiveness, assist with closing business and following up with a coaching report
  • Perform interviews for open territories within the Southeast Region
  • Southeast Region moved from #10 Rank to #5 Rank
  • Southeast Region moved from #10 Rank in Discus Sales to the #1 Rank
  • Finished 137% to Revenue quota while managing the Southeast Region

Senior Sales Specialist, Dental Sales

PHILIPS ORAL HEALTHCARE
01.2011 - 03.2012
  • Selling the Sonicare power toothbrush and oral hygiene / whitening products to dental professionals to dispense to patients
  • Fully understanding the science and clinical significance behind the Sonicare power toothbrush and oral hygiene/whitening products in order to educate dental professionals
  • Led contract negotiations, securing favorable terms that maximized profitability while mitigating risk.
  • Spearheaded initiatives to streamline internal communication channels within the sales team, improving overall productivity.
  • Increased sales revenue by developing and implementing strategic sales plans and maintaining key client relationships.
  • Mentored junior sales staff, sharing best practices for lead generation, prospecting, and closing techniques.

Annualized Performance:

  • Won Rep of the Quarter 8 times from 2008-2011
  • Ranked #1 in Region for KPI’s 2008-2011
  • 2009 Promoted to Senior Sales Rep
  • 2010 Promoted to Executive Sales Rep
  • 2010 Ranked #6 in the Nation for Year End Revenue
  • 2011 Ranked #5 in the Nation for Year End Revenue
  • 2X President’s Circle Award Winner

Executive Account Manager, Outside Sales

JUST MEDICAL, INC.
06.2006 - 01.2008
  • Developed strong relationships with key clients, resulting in increased revenue and long-term loyalty.
  • Contributed to the creation of proposals that showcased a deep understanding of prospective clients'' needs balanced against the company''s capabilities.
  • Mentored junior account managers on best practices for maintaining effective client relationships, fostering a culture of continuous improvement within the team.
  • Led team efforts in achieving sales targets consistently by developing winning strategies for each account segment.

Annualized Performance:

  • Met and exceeded all sales goals by 20%

Medical Sales Specialist, Inside/Outside Sales

AIRCLEAN SYSTEMS
05.2004 - 06.2006
  • Worked with medical teams on smooth implementation and operation of new products.
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
  • Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
  • Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
  • Organized and conducted product demonstrations at industry conferences and events, showcasing the benefits of the company''s offerings.
  • Boosted sales revenue by strategically targeting key accounts and building strong relationships with medical professionals.
  • Played a pivotal role in launching new products into the market, successfully capturing the interest of target demographics and driving early adoption.

Education

BACHELOR OF SCIENCE - Exercise Physiology and Nutrition

Ohio University
Athens, Ohio
06.2003

Skills

  • Leadership and team building
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Team training and development
  • Motivation
  • Exceptional interpersonal communication
  • Strategy

References

  • George Koskinas

     Sr. Director - Head of Customer Success Mgmt DSO Straumann

     Previous Colleague

     (704) 649-6844

  • Rob Walker

     VP & GM, Americas iTero at Align Technology

     Previous Boss

     (513) 254-3837

  • Kerri Kling

     VP Global Laboratory Channel & Strategic Accts Align Technology

     Previous Dot-Lined Boss

     (717) 683-6576

Timeline

General Manager, NA Restorative/Labs

Align Technology
01.2023 - 10.2024

Director, NA Labs

Align Technology
10.2021 - 01.2023

Regional Manager, Dental Sales

Align Technology
07.2019 - 10.2021

Surgical/Biologic Senior Territory Manager, Dental Sales Field Sales Trainer

STRAUMANN USA
03.2013 - 07.2019

Regional ISS Manager

PHILIPS ORAL HEALTHCARE
09.2012 - 03.2013

SE Regional Manager, Professional Field Sales (Interim)

PHILIPS ORAL HEALTHCARE
10.2011 - 05.2012

Senior Sales Specialist, Dental Sales

PHILIPS ORAL HEALTHCARE
01.2011 - 03.2012

Executive Account Manager, Outside Sales

JUST MEDICAL, INC.
06.2006 - 01.2008

Medical Sales Specialist, Inside/Outside Sales

AIRCLEAN SYSTEMS
05.2004 - 06.2006

BACHELOR OF SCIENCE - Exercise Physiology and Nutrition

Ohio University
Gina G. Marlowe