Strategic program and operations leader with a proven track record driving cross‑functional execution, operational planning, and large‑scale initiatives across technology, media, and corporate environments. Experienced in partnering directly with senior executives—including serving in a chief‑of‑staff capacity—to lead operating rhythms, manage multimillion‑dollar budgets, and deliver complex, multi‑workstream programs. Recognized for building high‑performing teams, optimizing processes, and translating data into actionable insights that accelerate decision‑making and business impact.
Overview
8
8
years of professional experience
Work History
Senior Business Associate, Business Operations
FreeWheel, A Comcast Company
10.2025 - Current
Serve as Chief of Staff to the COO, leading weekly leadership meetings and orchestrating executive-level engagements including quarterly town halls, bi-monthly people-leader sync, monthly director forums and annual offsites - supporting a 300+ employee organization.
Direct COO budget operations across $5M annual spend, overseeing 35 vendors and managing T&E, hardware/software, and outside services categories; partnering with Finance and Procurement to improve forecasting accuracy, compliance and spend optimization.
Lead an enterprise-level AI initiative by partnering with Comcast Media Solutions to streamline FreeWheel's AI intake process, establish an architecture review workflow, and launch a cross-functional steering committee, creating the first scalable, company-wide governance model for AI adoption.
Collect and synthesize bi-weekly PPPs (Progress, Plans & Problems) from senior leaders, surfacing key insights and risks to the Executive Leadership Team to support fast, more informed decision-making.
Lead annual operating plan development and KPI reporting, facilitating stakeholder readouts and ensuring consistent tracking of progress against COO priorities; executed strategic and ad hoc initiatives requiring discretion, agility, and cross-functional coordination.
Built and manage internal communications and culture-building programs, including a quarterly awards program and the Take 5 Q&A series, increasing leadership visibility and employee recognition across the organization.
Senior Project Manager, PMO
FreeWheel, A Comcast Company
12.2021 - 10.2025
Led end-to-end delivery of complex, multi-workstream projects, managing scope, schedule, budget and quality while coordinating 20+ cross-functional partners across engineering, product, operations and commercial to ensure alignment and on-time delivery.
Developed detailed project plans, risk assessments, success criteria and retrospectives; proactively mitigated risks, adapted to shifting priorities and drove change-management initiative to support adoption of new technologies, workflows and processes.
Monitored project performance using KPIs and dashboards (JIRA, Confluence, Smartsheet, Workbook), leveraging insights to resolve bottlenecks and improve delivery predictability by 10-15%.
Mentored 3+ junior project managers and led monthly PMO meetings to align on priorities, review KPIs and Employee Net Survey results, share business updates and strengthen project management practices and team culture.
Manager, Project Management Office
Sandrine Charles Consulting
New York City, NY
03.2019 - 12.2021
Managed a portfolio of 16 client programs across fashion, lifestyle, tech and food & beverage, overseeing end-to-end PR strategy execution and coordinating an average of 3-5 brand activations per month to drive consistent campaign impact.
Led recruitment, onboarding and development for interns and new hires while managing a 5-person team; optimized showroom operations and cross-team workflows to improve efficiency and client responsiveness.
Directed full-cycle campaign and event planning, managing release calendars, scope and stakeholder alignment; planned and executed events ranging from 20 to 200 attendees, overseeing venues, vendors, budgets and on-site operations from concept through post-mortem.
Created and presented weekly, monthly and annual KPI reporting decks for clients, translating performance data into actionable insights and strategic recommendations that informed future campaign planning and program decisions.
Freelance Fashion Assistant
Celebrity Fashion Stylist
New York City, NY
05.2018 - 03.2019
Assisted leading stylists (Eyob Yohannes, Brett Nelson, B. Akerlund, Calvy Click) in dressing A-list talent, including Madonna and Nicki Minaj, for music videos, red carpets, performances, and editorial shoots
Managed on-site styling logistics, including sample preparation, troubleshooting, and product handling during high-pressure shoots
Liaised with PR representatives to coordinate timely delivery of wardrobe pieces and fulfill high-priority look requests
Senior Business Operations Manager at Naval Surface Warfare Center, Carderock DivisionSenior Business Operations Manager at Naval Surface Warfare Center, Carderock Division