Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gina Greisheimer

Oceanside,New York

Summary

Friendly and hardworking Front of House Manager with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front of House Manager

Outback Steakhouse
Merrick, New York
06.2022 - Current
  • Contribute to the success of the Front of House operations
  • Ensure training and development of employees are ongoing
  • Optimize profits by controlling labor, food & beverage costs
  • Grow business through sales and marketing
  • Increase customer satisfaction and manage standards of service
  • Performed daily opening and closing duties, such as setting up the dining area and cashing out registers.
  • Monitored customer service to ensure all guests received prompt, friendly, and courteous service.
  • Assigned tasks to staff members, including servers, bussers, hostesses, and bartenders.
  • Created weekly schedules for staff members based on business needs.
  • Created Liquor, beer, and wine orders.

Bartender and Server

Outback Steakhouse
Island Park, NY
02.2015 - 06.2024
  • Greeted customers and provided them with menus.
  • Maintained bar inventory, ordering supplies, and restocked items as needed.
  • Assisted in developing new cocktail recipes, drink specials, and promotions.
  • Kept track of customer orders and ensured accuracy when serving drinks.
  • Demonstrated proper methods of taking orders from customers accurately and efficiently.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.

Education

Bachelor of Science - Public Health

SUNY
Old Westbury, NY
12-2019

Associates in Science in Health Education

Nassau Community College
Garden City, NY
05-2018

Skills

  • Restaurant Marketing
  • Customer Service
  • Flexibility
  • Empowers others
  • Teamwork
  • Table allocation
  • Menu knowledge
  • Strong Work Ethic
  • Patience and Tolerance

Certification

  • Bartender Certification 2012

Timeline

Front of House Manager

Outback Steakhouse
06.2022 - Current

Bartender and Server

Outback Steakhouse
02.2015 - 06.2024

Bachelor of Science - Public Health

SUNY

Associates in Science in Health Education

Nassau Community College
Gina Greisheimer