Summary
Overview
Work History
Education
Skills
Timeline
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Gina Hobbs

Green River,WY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Instacart Shopper

Instacart
02.2021 - Current
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.

Census Enumerator

Census Bureau
03.2020 - 10.2020
  • Improved data accuracy by diligently collecting and recording census information from households.
  • Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Utilized strong communication skills for navigating language barriers and cultural differences among respondents.

Store Manager, Assistant Manager, CSR

Family Dollar
03.2014 - 04.2018
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

High School Diploma -

Southern Reynolds Co. R-II
Ellington, MO

Skills

  • Quick Learner
  • Customer Service Management
  • POS Systems
  • Project Management
  • Talent Recruitment
  • Staff Development
  • Expense Reporting
  • Supply Management
  • Bookkeeping
  • Data Entry
  • Accounts Payable/Recievables
  • Human Resources

Timeline

Instacart Shopper

Instacart
02.2021 - Current

Census Enumerator

Census Bureau
03.2020 - 10.2020

Store Manager, Assistant Manager, CSR

Family Dollar
03.2014 - 04.2018

High School Diploma -

Southern Reynolds Co. R-II

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