Summary
Overview
Work History
Education
Skills
Timeline
Generic

GINA JOHNSON

Honolulu,USA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.

Overview

29
29
years of professional experience

Work History

Sales Agent

Hawaii Travel Experts
03.2025 - Current
  • Prepared detailed activity documentation for clients, including itineraries, tickets, vouchers, and relevant information, ensuring a seamless experience from start to finish.
  • Utilized exceptional communication skills to effectively tailor presentations of activity & tour options according to each client's unique requirements.
  • Increased revenue through the upselling of activity packages.
  • Maintained comprehensive knowledge of reservation system to efficiently book tours, and other travel-related services.
  • Developed and maintained strong relationships with clients to ensure repeat bookings and referrals.
  • Provided customers with best deals and well-researched tour/activity options, successfully negotiating rates while improving customer satisfaction ratings.

Art Gallery Assistant & Art Consultant

Tabora Gallery
08.2023 - Current
  • Assisted with the successful planning and execution of various art events, including exhibitions, & launch new gallery location.
  • Maintained strong relationships with clients by providing exceptional customer service, including timely responses to inquiries and personalized art recommendations.
  • Enhanced client satisfaction by providing personalized art consultations and recommendations.
  • Maintained a clean and inviting gallery environment through regular cleaning tasks and careful arrangement of artworks.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Community Marketing Agent

Wyndham Resorts
07.2024 - 07.2025
  • Presented consumers about product benefits, leading to increased interest and sales conversions.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product value, quality, and benefits to entice potential customers.
  • Greet, present, & incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining performance goals.
  • Serve as a positive & professional brand ambassador for Wyndham Destinations.
  • Make sales-tour reservations & collect required deposits.
  • Worked in a team environment within a shared purpose.
  • Proficient in general computer skills & smart devices.
  • Proficient in clear & concise written & verbal communication skills.

Women's Clothing Boutique Owner

Koko Cabana
09.2005 - 12.2009
  • Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Improved customer satisfaction with personalized styling consultations and attentive service, fostering repeat business.
  • Organized special events to attract new customers including trunk shows, designer meet-and-greets, and hotel fashion shows.
  • Assisted customers in selecting appropriate outfits for various occasions by offering professional fashion advice based on their needs and preferences.
  • Coordinated with local media outlets for press coverage and advertising opportunities to increase brand awareness within the community.
  • Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and market events to purchase products to curate selection of merchandise to target our specific clientele.
  • Interacted well with customers to build connections and nurture relationships.


Army Reservist

United States Army Reserve
01.1999 - 01.2009

Oral Surgery Assistant

Oral & Maxillofacial Surgery Associates
06.1999 - 01.2001
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed dental records for military units readily for deployment.
  • Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
  • Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
  • Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
  • Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
  • Contributed to a positive workplace culture through effective communication with team members and proactive problem-solving skills.

Endodontic Dental Assistant

Newport Endodontic Group
01.1997 - 01.1999
  • Supported dentists during complex endodontic surgeries, ensuring successful treatment results.
  • Improved patient satisfaction with gentle chairside manner and empathetic approach to care.
  • Contributed to a safe environment by adhering to strict sterilization protocols for instruments and equipment.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health and minimizing future complications.
  • Enhanced patient comfort by providing thorough explanations of endodontic procedures and addressing concerns.
  • Streamlined dental imaging processes, producing high-quality radiographs for accurate diagnoses and timely treatments.

Education

No Degree - Liberal Arts

La Sierra University
Riverside, CA

High School Diploma -

Hawaiian Mission Academy
Honolulu, HI
06.1984

Skills

  • Detail Oriented
  • Sales generation/Operation
  • Organizational abilities
  • Customer Engagement
  • Effective communicator
  • Teamwork and Collaboration
  • Client Prospecting
  • Persuasive Selling

Timeline

Sales Agent

Hawaii Travel Experts
03.2025 - Current

Community Marketing Agent

Wyndham Resorts
07.2024 - 07.2025

Art Gallery Assistant & Art Consultant

Tabora Gallery
08.2023 - Current

Women's Clothing Boutique Owner

Koko Cabana
09.2005 - 12.2009

Oral Surgery Assistant

Oral & Maxillofacial Surgery Associates
06.1999 - 01.2001

Army Reservist

United States Army Reserve
01.1999 - 01.2009

Endodontic Dental Assistant

Newport Endodontic Group
01.1997 - 01.1999

High School Diploma -

Hawaiian Mission Academy

No Degree - Liberal Arts

La Sierra University

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