Gina Johnston
Deerfield Beach,Florida
Summary
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 5 years of Property Management experience paired with goal-oriented and performance-minded approach.
Seasoned LCAM bringing proven skills in negotiating, preparing and finalizing.
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Overview
26
26
years of professional experience
Work History
On-site Licensed Community Association Manager (LCAM)
NEXT GENERATION MANAGEMENT SERVICES
Sunrise, Florida
02.2022 - Current
- Property Management of 62-acre / 435-unit Senior Community
- Management of grounds and facilities to ensure proper operations
- Accounts Receivable and Payable Approvals
- Vendor Proposals and Oversight
- Customer Service
- New Facility designs including Pool showers, gym, Accessibility restroom and changing room
- HOA, Budget & Special Meeting Agendas and Community Communications
- Monthly Newsletter and Operations of local TV channels
- Advisory to the HOA Board for compliance with Florida Statutes & HOA By-Laws
- Resident Compliance to Rules & By-Laws
- Legal Liaison for BOD
- Strong negotiation skills to meet budgetary restrictions
- Team player
- Focus on work culture for all employees.
Center Director
KLA SCHOOL OF COCONUT CREEK
08.2018 - 02.2022
- Marketing and Sales of educational programs
- Developed Operational Manual for Policies and procedures
- Increased Sales during pandemic
- Quality Control and Consistent Training of Employees
- Built student body form 50 students to 180 students increasing revenue to 1.3 million.
Claims Adjuster
MICHAEL J. CURTIN & ASSOCIATES
Parkland, Florida
07.2016 - 08.2018
- Client Claims Specialist 520 license - Investigating first and third-party casualty and property claims with outstanding daily yield
- SUMMARY HIGHLIGHTS ACCOMPLISHMENTS EXPERIENCE Evaluating liability exposure for clients to maximize best possible terms
- Negotiating loss settlements and ensuring accurate timely payments
- Catastrophe filings completed to meet standards set by insurance companies.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
Owner/Executive Director
GROWING ROOM CHILD DEVELOPMENT CENTERS
Bonita Springs, Florida
12.2012 - 07.2016
- Business Acquisition and sales of Educational Program
- Built new facility and acquired another center in three years
- Construction oversight to meet all state and county regulatory standards
- Developed curriculum, staff training, parent counseling, teacher incentive programs and other initiatives to exceed state and county standards and promote quality care
- Developed unique marketing strategies to maximize community involvement and exposure
- Touring and follow up to achieve center capacity
- 50 + employees.
Owner/Educational Consultant
GJOHNSTON CONSULTING, LLC
Tallahassee, Florida
10.2007 - 06.2015
- Investigate school sites and analyze marketability within area for newly proposed preschools and childcare facilities
- Preparation of Bank portfolio for Business loans including projections, budgets.
- Oversight and inspections of construction efforts to meet regulatory standards for schools
- City, County and State Licensing
- Equipment sales and contract negotiations
- Continuing Education Trainer
- National Accreditation Facilitator (APPLE & NAEYC).
Inventor/Creator
IN-RATIO MANAGEMENT SOFTWARE
01.2011 - 01.2013
- Developed and designed a mobile application to assist Administrators and Owners with employee scheduling to reduce labor costs.
Owner
BIG BEND SCHOOL SUPPLY
Tallahassee, Florida
10.2007 - 10.2011
- Retail store selling to Leon County School Board & Teachers
- Marketed Educational programs and Incentives
- Held educational training classes for Continuing Education Classes
- Certified First Aid/CPR Instructor certification classes.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Director of Operations – Regional Director
CREATIVE CHILD LEARNING CENTERS
Broward County And Tallahassee, Florida
08.1998 - 06.2011
- Started as Center Director in Coral Springs location
- Developed and marketed new business initiatives to increase sales
- Promoted to Director of Operations after 5 years of center management
- Management and leadership of startup of centers including supervision and technical assistance from construction through state and county licensing
- Marketing and Sales training for all site Directors to promote programs
- Training and supervision of four centers including 15 administrative staff and 140 teaching staff
- Educational program oversight for 900 children
- Training, scheduling and oversight of Afterschool and Summer Camp program campers and staff
- 150+ employees
- Lead all centers through NAEYC and APPLE National Accreditations.
Education
Licensed Community Assocation Manager - Property Management
Florida CAM School
Plantation, FL01.2022
Skills
- New Construction
- Customer Relations
- Deposits Management
- Complaints Investigation
- Insurance Coordination
- Staff Management
- Maintenance Management
- Community guidelines enforcement
- Social Media Engagement
- Budget Preparation
Timeline
On-site Licensed Community Association Manager (LCAM)
NEXT GENERATION MANAGEMENT SERVICES
02.2022 - Current
Center Director
KLA SCHOOL OF COCONUT CREEK
08.2018 - 02.2022
Claims Adjuster
MICHAEL J. CURTIN & ASSOCIATES
07.2016 - 08.2018
Owner/Executive Director
GROWING ROOM CHILD DEVELOPMENT CENTERS
12.2012 - 07.2016
Inventor/Creator
IN-RATIO MANAGEMENT SOFTWARE
01.2011 - 01.2013
Owner/Educational Consultant
GJOHNSTON CONSULTING, LLC
10.2007 - 06.2015
Owner
BIG BEND SCHOOL SUPPLY
10.2007 - 10.2011
Director of Operations – Regional Director
CREATIVE CHILD LEARNING CENTERS
08.1998 - 06.2011
Licensed Community Assocation Manager - Property Management
Florida CAM School
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