Summary
Overview
Work History
Skills
Timeline
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Gina Jorge

Deer Park,NY

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Over 35 years of Customer Service experience with heavy emphasis on handling high call volume and building rapport with clients.


Extensive background the Auto Insurance and Legal fields.

Overview

9
9
years of professional experience

Work History

Legal Assistant

Epstein Shakh, LLP
09.2020 - Current
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.

Legal Secretary

Leitner, Varughese, Warywoda
04.2017 - 09.2020
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.

Community Associate

Regus Management Group
07.2015 - 04.2018
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

Skills

  • File Organization
  • Case Management
  • Calendar Management
  • Client Communication
  • Administrative Support

Timeline

Legal Assistant

Epstein Shakh, LLP
09.2020 - Current

Legal Secretary

Leitner, Varughese, Warywoda
04.2017 - 09.2020

Community Associate

Regus Management Group
07.2015 - 04.2018

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Gina Jorge