Gina Kadow
Bend,OR
Summary
Accomplished Senior Admin Support Specialist with a proven track record at City of Bend, adept in CSC eRecording and problem-solving. Streamlined procurement processes, enhanced inter-departmental communications, and led the implementation of SharePoint Pcard site, significantly improving operational efficiency. Expert in training staff and elevating customer satisfaction through exceptional service and support.
Overview
7
7
years of professional experience
Work History
Senior Admin Support Specialist
City of Bend
09.2017 - Current
- Produces requisitions based off customer service requests.
- Converts requisitions into PO's
- Receives on POs and routing goods to the correct department.
- Code invoices for AP processing.
- Reconcile monthly Verizon invoice.
- Reconcile weekly Moonlight invoices.
- Order business cards/name plates for new hires.
- Monthly monitor Office Supplies cabinet and order as needed.
- Quarterly monitor First Aid supply cabinets and place replenishment orders.
- Budget research before making purchases.
- Timebalancing.
- Notary.
- Supports both BEDAB and CAAB, which requires contact and communication with all board members
- Updates committee website
- Setup and runs ZOOM Committee meetings.
- Researched several software options for eRecording. Instrumental in implementing this program and currently processing Documents for recording on a weekly basis.
- Implemented SharePoint Pcard site.
- Reconciles 4 Pcards and tracks other CEDD Pcards for compliance.
- Processes DocuSign documents.
- Runs weekly detailed contract reports, tracks and monitors for future amendments and/or close out.
- Updates contracts with new expiration terms and
- Meets regularly with Procurement Department Liaison to review open PO's and Contracts.
- Tracks Fleet maintenance and emergency repairs.
- Track all CEDD Ricoh copier contracts, supply and repair orders.
- Produces internal SOP's for efficient workflow to assist other staff with travel, conference registration, mileage and food reimbursement.
- Simplified user guides and FAQ sections, making it easier for staff to find solutions independently.
- Acted as a liaison between Airport Staff and City Staff, ensuring timely communication .
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Train new staff at higher level positions on functions related to procurement, public meetings and eRecordings.
Education
No Degree - Public Sector Training
COCC
Bend OregonHigh School Diploma -
Mazama High School
Klamath Falls Oregon06.1982
Skills
- Proficient in Purchasing
- Training staff on new software
- Recordkeeping skills
- CSC eRecording expertise
- Data Compiling
- Application support
- Customer Service
- Problem-Solving
- Organizational Skills
- Attention to Detail
- Highly Professional
Timeline
Senior Admin Support Specialist
City of Bend
09.2017 - Current
No Degree - Public Sector Training
COCC
High School Diploma -
Mazama High School
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