Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gina Keyes

Highland Park,NJ

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Kenn Group
04.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Inventory Associate

Amazon
04.2015 - 03.2018
  • Completed physical inventory counts each month.
  • Managed inventory storage in clean and organized fashion.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage, and documented variances.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Performed data entry and completed proper paperwork.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept warehouse up to safety and health regulations at all times.

Store Clerk

Stop & Shop
12.2014 - 04.2015
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.

Customer Service Representative

Payment Systems Corporation
10.2011 - 12.2014
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Dixie M. Hollins High School
Kenneth City, FL
06.2007

Skills

  • Database Administration
  • PC Proficiency
  • Team Bonding
  • Employee Training
  • Spreadsheets
  • Prioritization
  • Administrative Support
  • Self Starter

Affiliations

Logistics Specialist for the United States Military (US Navy)

2007-2011 Honorable Discharge

Timeline

Administrative Assistant

Kenn Group
04.2018 - Current

Inventory Associate

Amazon
04.2015 - 03.2018

Store Clerk

Stop & Shop
12.2014 - 04.2015

Customer Service Representative

Payment Systems Corporation
10.2011 - 12.2014

High School Diploma -

Dixie M. Hollins High School

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Gina Keyes