Gina KRETSCH
Jacksonville,FL
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. A meticulous and resourceful business manager with proven success leading productive teams, controlling budgets, and networking to drive growth initiatives for maximum profitability.
Overview
9
9
years of professional experience
Work History
Director of Operations
Anderson Longevity Clinic
Jacksonville, FL
12.2022 - Current
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Coordinated activities between different departments to ensure successful completion of projects.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Maintained budgeting documents for accurate tracking of expenses.
Office Manager
Anderson Longevity Clinic
Jacksonville, FL
12.2020 - 12.2022
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided administrative support to management team including preparing reports and presentations.
Laboratory Assistant
Health Partners Clinic/Regions Hospital
Bloomington, MN
04.2015 - 11.2020
- Performed laboratory tests to analyze biological samples, such as urine and blood.
- Operated centrifuges, microscopes, and other lab equipment for specimen analysis.
- Maintained accurate records of test results in patient files and computer databases.
- Conducted quality control tests on reagents and solutions used in the laboratory.
- Ordered laboratory supplies and maintained inventory levels.
- Assisted with training new technicians on laboratory procedures.
- Followed safety protocols while handling hazardous materials in the lab setting.
- Collected specimens from patients according to established guidelines.
- Responded to inquiries from clinicians regarding test results or interpretation of results.
- Assisted with research projects by performing specialized assays as needed.
- Participated in continuing education activities related to lab technology advancements.
Education
Associate of Arts - Emergency Management
Century College
White Bear Lake, MNCertificate - Organizational Leadership
Harvard Business School Online
OnlineSkills
- Process Improvement
- Operations Oversight
- Leadership training
- Strategic planning and execution
- Workforce Planning
- Operational Efficiency
- Cost Control
- Performance Analysis
- Resource Allocation
- Sales Tracking
- Employee Development
- Customer Service Management
- Performance Improvement
- Data Management
- Revenue Generation
- Financial Oversight
- Business Forecasting
- KPI Tracking
- Employee Relations
- Organizational Structuring
- Performance Evaluations
- Interpersonal Communication
- Continuous Improvement
- Analytical Thinking
- Multimillion-dollar P&L Management
- Relationship Building
- Sales Strategies
- Sales oversight
- Proficient in Microsoft Office and Google Office
- Active Listening
- Delegation
Timeline
Director of Operations
Anderson Longevity Clinic
12.2022 - Current
Office Manager
Anderson Longevity Clinic
12.2020 - 12.2022
Laboratory Assistant
Health Partners Clinic/Regions Hospital
04.2015 - 11.2020
Associate of Arts - Emergency Management
Century College
Certificate - Organizational Leadership
Harvard Business School Online