Gina Laino
Brooklyn
Summary
Licensed customs broker looking to further my knowledge of both international law as well as the brokerage industry. Looking to grow with the right company and grow both professionally and personally with my peers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Customs Broker Manager
Delmar International
Freeport
03.2025 - Current
- Managed customs compliance for international shipments and documentation processing.
- Reviewed tariff classifications and ensured accurate duty calculations for imports.
- Assisted in training junior brokers on customs procedures and best practices.
- Conducted audits of import/export documentation to ensure accuracy and completeness.
- Collaborated with logistics teams to streamline shipping processes and reduce delays.
- Maintained up-to-date knowledge of changing customs laws and regulations affecting trade.
- Oversaw brokerage department adherence with domestic and international laws and organizational procedures.
Licensed Customs Broker
A.B. Global Logistics Inc
Secaucus
01.2024 - 03.2025
- Managed import and export documentation for compliance with regulations.
- Coordinated communication between clients and customs authorities effectively.
- Analyzed tariff classifications to ensure accurate duty payment.
- Used my Customs Brokers license to qualify and apply for the company's National Permit
- Advised clients on regulatory changes impacting shipments.
- Provided guidance on tariff classifications, country of origin issues, duty rates, and other customs requirements.
Licensed Customs Broker
J.W. Hampton
Springfield Gardens
03.2022 - 12.2023
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
- Insured cargo against loss, damage or pilferage.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Advised customers on transportation options, types of carriers or shipping routes.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Furthered knowledge of different commodities such as pharmaceuticals, plumbing supplies, swimming pool accessories, FTZ entries, steel goods and licenses
Brokerage Manager
DSV Air And Sea
Chester
11.2021 - 02.2022
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
- Provided colleagues and direct reports with management and performance reviews.
- Lead facilitator for customer issue resolution related to service performance and cargo issues.
- Maintained customer bond and power of attorney records in case of emergencies.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
- Qualifying license holder for the Chester branch
Licensed Customs Broker
Savino Del Bene JFK & Philadelphia
Jamaica
06.2006 - 10.2021
- Lawfully cleared merchandise through customs per client and government requirements.
- Verified rejected cargo and advised on steps to take for avoiding repeat denial.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Identified and gathered commercial and international data, documents and rulings upon clients' requests.
- Maintained customer bond and power of attorney records in case of emergencies.
- Qualifying license holder for the Philadelphia branch
Education
Bachelor of Arts - English Language And Literature
Brooklyn College of The City University of New York
Brooklyn, NY05.2015
Skills
- Office Operations
- Administrative Support
- International Law
- Special Handling
- Complex Problem-Solving
- Customs Regulations Compliance
- Customs Documents
- Customer Feedback
- International Shipments
- Tariff Coding System
Skills
- Team Goals
- Customer Satisfaction
- Performance Review
Certification
- U.S. Customs Brokers License
Timeline
Customs Broker Manager
Delmar International
03.2025 - Current
Licensed Customs Broker
A.B. Global Logistics Inc
01.2024 - 03.2025
Licensed Customs Broker
J.W. Hampton
03.2022 - 12.2023
Brokerage Manager
DSV Air And Sea
11.2021 - 02.2022
Licensed Customs Broker
Savino Del Bene JFK & Philadelphia
06.2006 - 10.2021
Bachelor of Arts - English Language And Literature
Brooklyn College of The City University of New York
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