Gina Lawrence
Alamogordo,NM
Summary
Highly motivated professional with 25 plus years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
28
28
years of professional experience
Work History
Owner
The Queen of Clean Cleaning services
01.2009 - Current
- Primarily residential homes were the focus but also do businesses cleaning after hours
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Duties include move in/out of homes, dusting, vacuuming, bathroom, and other duties assigned to me by owners
- I use non-toxic, earth friendly cleaning products that you can't buy in stores
- Safe for environment, humans and pets
Veterinary Assistant
Paw In Hand
Alamogordo, NM
07.2022 - 12.2023
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Communicated with veterinarians and staff members to maintain patient flow.
- Provided emotional support to pet owners during difficult times.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Ensured that cages were kept clean at all times.
- Released patients to owners with care directions from veterinary staff.
- Provided detailed patient care instructions to pet owners.
- Trained new veterinary staff on office procedures and requirements.
- Educated clients on proper animal health care routines.
- Ordered medication refills when needed.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Cleaned and maintained kennels, holding areas and surgical rooms.
Self Employed
Owner of Janitorial/Housekeeping business
Bainbridge Island, WA
03.2005 - 01.2007
- Primarily residential homes were the focus but also had businesses cleaned after hours
- Duties included move in/out of homes, dusting, vacuuming, bathroom, and other duties assigned to me by owners.
Delivery Manager/Inventory Supervisor
American Home Furnishings
Farmington, N.M.
09.1995 - 12.2005
- November 1995-November 1997: Receiving Clerk-responsible for receiving the daily incoming of furniture and inputting customer's orders into the computer
- Also, responsible for outgoing orders of furniture to other locations.
- November 1997-March 2001: Delivery Clerk-responsible for routing of deliveries for drivers in and out of town
- This included nearby cities and states
- Routing to be completed 2 days before route was done
- Called customers to verify delivery times and dates
- Filled in for the receiving clerk when out of the office for illness or vacations.
- March 2001-February 2005: Delivery Supervisor-took the duties of Delivery Clerk and rolled them into one job
- Responsible for driver locations, towing calls if weather was an issue, calling customers with issues we/they had, verified piece counts in and out of the building, worked with Delivery and Warehouse Manager closely, filled in for Receiving Clerk when on vacation or out ill
- Inventory prepping took place 3 months before the inventory take, responsible for identifying, tagging, and placing lost items into inventory.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
- Managed performance issues with delivery team members.
- Monitored staff and organization of delivery department.
- Inspected deliveries for improper preparation and resolved concerns quickly to maintain schedules.
- Created detailed project plans outlining milestones, deliverables, timelines, resources needed, costs estimates, and quality standards.
Education
Associate of Arts -
NMSU
true05-2025
San Juan College
01.2009
GED -
Farmington High School
01.1995
Skills
- Administrative Oversight
- Customer Relations
- Client Service
- Verbal and Written Communication
- Human Resources
- Staff Hiring
- Employee Development
- Relationship Building
References
- Valerie Martin, 360-621-8621
- Joy Campbell, 575-443-3141
- Karen Washington, 915-240-8358
- Monica Martinez, 575-491-6385
Affiliations
- My family has been involved with the Toys For Tots Foundation for 26 years. My parents coordinated the program in their county and have recently retired from volunteering their services. In 2023, I took over the Toys For Tots program in my county and I'm proud to say that I'm still coordinating for 2024. As a child, I benefited from this program and volunteering is my way of saying, thank you!
- Fostering and rescuing dogs is also a passion of mine. I have 5 foster fails that mean the world to me.
Timeline
Veterinary Assistant
Paw In Hand
07.2022 - 12.2023
Owner
The Queen of Clean Cleaning services
01.2009 - Current
Self Employed
Owner of Janitorial/Housekeeping business
03.2005 - 01.2007
Delivery Manager/Inventory Supervisor
American Home Furnishings
09.1995 - 12.2005
Associate of Arts -
NMSU
San Juan College
GED -
Farmington High School
Similar Profiles
Axel Nzoutani BantsimbaAxel Nzoutani Bantsimba
Marketing and Payroll at Queen of Clean Up ServicesMarketing and Payroll at Queen of Clean Up Services
Gladys MaldonadoGladys Maldonado
Owner at Clean and Fresh Cleaning ServicesOwner at Clean and Fresh Cleaning Services
Darrell LockettDarrell Lockett
Business Owner at Clean Creations Cleaning Services LLC.Business Owner at Clean Creations Cleaning Services LLC.