Gina Lewis

• Organized workflows and optimized staffing schedules to ensure operational excellence.

• Delegated tasks effectively, boosting team productivity and meeting organizational goals.

• Delivered outstanding customer service by resolving issues and personalizing guest experiences.

• Collaborated with management to ensure smooth transitions and maintain optimal staffing levels.

•Directing staff members to assigned stations and delegating assignments

• Recruit and train new employees
• Assess and appoint new hires to best suited positions
• Mentor employees resulting in stronger staffing and increase in productivity
• Review training materials to ensure information is up to date
• Ensures all employees are current on their video training
• Cover and supplement empty positions as needed
• Implementing newly adopted processes into the workspace

• Designed and maintained up-to-date training materials, including video modules, to support employee development.

• Fostered a culture of growth by mentoring staff and enhancing team adaptability.

• Ensured seamless operations by filling critical roles and maintaining team dynamics.