Gina Lopez
Minneola
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Warranty Department
Margaret Woodcraft Inc.
2023.07 - Current
- Maintained thorough knowledge of product warranties, enabling prompt assistance to customers and colleagues alike.
- Demonstrated exceptional attention-to-detail when reviewing claim documentation before making eligibility decisions.
- Collaborated with technicians to ensure accurate diagnosis and repair of product issues under warranty.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for clients.
- Enhanced customer satisfaction by efficiently managing warranty claims and providing timely solutions.
Food and Service Ambassador
Seaworld
2021.05 - 2023.06
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Worked flexible schedule and extra shifts to meet business needs.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Handled cash drawer.
Cashier
Dollar Tree
2020.09 - 2021.06
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, and locate items.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Volunteer Coordinator
Blessed Sacrament Catholic Church
2016.09 - 2020.05
- Filed paperwork.
- Organized old paperwork into binders for storage.
- Restocked books and school supplies for students.
- Printed out schedules.
- Prepared teaching materials for students and teachers.
- Assisted religion teachers in classrooms.
- Ensured there was a clean workspace.
- Organized activities for the youth group.
Education
Associate of Science - Diagnostic Medical Sonography Pending
Valencia College
Orlando07.2028
Associates Degree - Criminal Justice
Lake Sumter State College
Minneola, FL12.2022
High School Diploma -
Baldwin Senior High School
Baldwin, NY06.2020
Skills
- Fast-Paced Environment
- Interpersonal skills
- Team oriented
- Verbal and Written Communication
- Dependable
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Reliability
- Active Listening
Languages
Spanish
Limited Working
Timeline
Warranty Department
Margaret Woodcraft Inc.
2023.07 - Current
Food and Service Ambassador
Seaworld
2021.05 - 2023.06
Cashier
Dollar Tree
2020.09 - 2021.06
Volunteer Coordinator
Blessed Sacrament Catholic Church
2016.09 - 2020.05
Associate of Science - Diagnostic Medical Sonography Pending
Valencia College
Associates Degree - Criminal Justice
Lake Sumter State College
High School Diploma -
Baldwin Senior High School
Similar Profiles
Raviprasath SivapunniyamRaviprasath Sivapunniyam
Professional Driver at Sunray woodcraft Construction Pvt LtdProfessional Driver at Sunray woodcraft Construction Pvt Ltd
Thomas WhiteheadThomas Whitehead
Cabinetmaker and Installer/General Contractor at Spotted Owl Woodcraft LLCCabinetmaker and Installer/General Contractor at Spotted Owl Woodcraft LLC
Danny WilliamsDanny Williams
Machine Operator at Master WoodCraft CabinetryMachine Operator at Master WoodCraft Cabinetry