Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
20
20
years of professional experience
Work History
Licensed Practical Nurse
Oswego Health PC Group
10.2018 - Current
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Optimized resource utilization through prudent management of medical supplies inventory and equipment maintenance schedules.
Licensed Practical Nurse
Oswego Family Physicians
11.2011 - 10.2018
Documented accurate and complete patient information to address patient problems and expected outcomes.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Licensed Practical Nurse
Loretto Health & Rehabilitation
08.2004 - 06.2010
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Educated patients and families on health promotion, disease prevention, and self-care management strategies.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
Referral Center Coordinator at Oswego Health - Oswego Health Referral CenterReferral Center Coordinator at Oswego Health - Oswego Health Referral Center
Sr Billing Specialist at Northern Oswego County Health Services Inc. Dba ConnextcareSr Billing Specialist at Northern Oswego County Health Services Inc. Dba Connextcare