Gina Martinez
EquipmentShare
Mathis
2
Languages
10
years of professional experience
Detail-oriented field supervisor and tool technician skilled in team coordination and safety compliance. Proven ability to streamline operations, resolve issues efficiently, and uphold high standards in dynamic environments. Seeking entry-level Rental Coordinator position to leverage organizational skills and contribute to team success.
Work History
Tool Technician
1 Year- Inspected tools and equipment for wear, damage, and safety compliance.
- Cleaned, serviced, and prepared rental tools for customer-ready deployment.
- Documented service work, parts usage, and equipment condition accurately.
- Reduced equipment failures through proactive identification of worn or damaged parts requiring replacement or repair.
- Increased productivity with efficient organization of tool inventory and maintenance schedules.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Monitored incoming and outgoing tools to track locations.
MARKETER/Field Supervisor
2 Years 10 Months- Coordinated outreach campaigns to promote home health services across target service areas.
- Developed referral relationships with healthcare providers, discharge planners, and community partners.
- Prepared marketing materials aligned with service offerings, care programs, and patient needs.
- Maintained CRM records for leads, referral sources, and follow-up communications.
- Collaborated with clinical staff to communicate service capabilities and patient eligibility.
- Supported admission growth through consistent prospect outreach and timely lead tracking.
- Responded to inquiries promptly and guided prospective clients through service information.
- Supervised home health field staff to ensure compliance with care plans and agency procedures.
- Conducted field visits to monitor caregiver performance and address service concerns promptly.
- Coordinated client schedules, visit coverage, and staffing assignments for consistent daily operations.
- Reviewed documentation and care notes for accuracy, completeness, and regulatory compliance.
- Trained new field staff on patient support standards, safety practices, and reporting expectations.
- Communicated with clients, families, and clinical teams to resolve care issues and improve continuity.
- Monitored service quality and followed up on missed tasks, concerns, and corrective actions.
- Maintained confidential records and updated supervision logs to support accurate case management.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Planned and scheduled field activities according to set timelines and order of operations.
- Trained workers in proper methods, equipment operation and safety procedures.
PHC FIELD SUPERVISOR
1 Year 7 Months- Supervised field caregivers, ensuring compliant home health service delivery and consistent visit coverage.
- Coordinated patient schedules, care assignments, and route adjustments to maintain continuity of care.
- Monitored documentation accuracy for visit notes, care plans, and service records.
- Trained and supported direct care staff on agency procedures, safety practices, and client expectations.
- Conducted field visits to evaluate caregiver performance and address service concerns promptly.
- Collaborated with nursing, scheduling, and office teams to resolve staffing and client issues.
- Reviewed compliance with home health policies, HIPAA standards, and state care requirements.
- Improved workflow efficiency by streamlining communication between field staff and administrative teams.
- Investigated issues and developed effective solutions.
- Completed site checks and leveraged computerized applications to document or record findings.
PHC FIELD SUPERVISOR
4 Years 5 Months- Supervised field operations teams to complete projects within established timelines.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Met with customers to resolve issues and build productive relationships.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Education
High School Diploma
- UIL DICTIONARY SKILLS
- UIL SCIENCE
CERTIFIED MEDICAL ASSISTANT
- Honor Roll
- Ranked in Top 10%
Skills
Hand tools expertise
Inventory management software
Tool maintenance
Safety procedures
Work order management
Equipment safety compliance
Tool inventory tracking
Computer skills
Time management
Task prioritization
Multitasking
Adaptability
Continuous improvement
Active listening
Effective communication
Written communication
Teamwork
Team collaboration
Relationship building
Precision tool handling
Hand-eye coordination
Self-motivation
Multitasking
Adaptability and flexibility
Written communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Tool Technician
EquipmentShare
10.2025 - CurrentRead More
MARKETER/Field Supervisor
SAENZ HOME HEALTH SERVICES, INC.
12.2022 - 10.2025Read More
PHC FIELD SUPERVISOR
DOR-ANS HOME HEALTH
05.2021 - 12.2022Read More
PHC FIELD SUPERVISOR
Coastal Home Health Care
12.2016 - 05.2021Read More
Southern Careers Institute
CERTIFIED MEDICAL ASSISTANT
Read More
MATHIS HIGH SCHOOL
High School Diploma
Read More