Gina Mass
Joseph,MO
Summary
Experienced in maintaining clean and orderly environments, adept at utilizing effective cleaning techniques and methods to ensure optimal facility conditions. Proven track record of successfully and consistently delivering exceptional results.
Overview
9
9
years of professional experience
Work History
DayPorter
SBM
3916 Pettis Road St. Joseph, MO, 64503
11.2023 - Current
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
- Ensured timely completion of duties through effective time management and prioritization skills.
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Communicated with coworkers and managers about completed duties.
- Helping other workers with task through out the work day.
Assistant Baker
Dunkin Donuts
St. Joseph, MO
11.2017 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cashier
McDonald’s
Cameron, MO
01.2016 - 05.2016
- Ordered the food for customers
- Bagged the food or put it on a tray to serve to the customer
- Made the frys
- Stocked the front with cups, saucers, trays, bags, and fry holder
Education
High School - High School Junior and Senior
Cameron High School
Cameron, MO05.2017
High School - High School Junior
Penney High School
Hamilton, MO02.2016
High School - High School Sophomore
Plum Senior High School
Pittsburgh, PA06.2015
High School - High School Freshman
Cameron High School
Cameron, MO09.2014
Skills
- Good Observer
- Easy to Work With
- Fast Learner
- Hard Worker
- Good at Following the Rules
- Trustworthy
- Loyal
- Upbeat Personality
- Problem-Solving
References
- Jemeca McQueen, (816)-248-1707, 2517 Roma Lane, Country Club, MO, 64505
- Brandy Donaldson, (816)-646-4355, 7920 SE Wamsley Road, Cameron, MO, 64429
Timeline
DayPorter
SBM
11.2023 - Current
Assistant Baker
Dunkin Donuts
11.2017 - 11.2023
Cashier
McDonald’s
01.2016 - 05.2016
High School - High School Junior and Senior
Cameron High School
High School - High School Junior
Penney High School
High School - High School Sophomore
Plum Senior High School
High School - High School Freshman
Cameron High School