Summary
Overview
Work History
Education
Skills
Timeline
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Gina Megna

Glen Ellyn,IL

Summary

Driven professional with proven expertise in cooking and customer service, honed at A Tavola and Mancini's. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional teamwork, communication, and attention to detail. Achieved significant improvements in service delivery and kitchen efficiency, demonstrating a strong ability to lead and collaborate.

Overview

25
25
years of professional experience

Work History

Cook

A Tavola
08.2021 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Manager

Mancini's
01.2000 - 01.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

Lake Park
Roselle, IL
05.1999

Skills

Customer Service

Cooking

Cleaning and organization

Food handling

Active Learning

Teamwork and Collaboration

Attention to Detail

Following Directions

Timeline

Cook

A Tavola
08.2021 - Current

Manager

Mancini's
01.2000 - 01.2021

High School Diploma -

Lake Park

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Gina Megna