Gina Milton
Woodstock,GA
Summary
Extensive experience with business and partnership development. Capable of managing teams to complete projects on time and within budget. Able to manage multiple projects and service clients. Effective team builder with strong leadership qualities. Ability to develop associates at any level of business and management. Excellent communication skills, both written and oral. Innovative and effective problem-solver. Highly organized and attentive to details. Team player.
Overview
29
29
years of professional experience
Work History
Office Manager
Rg Plumbing & Rooter Inc
04.2023 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee records and productivity and submitted evaluation reports.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Coordinated special projects and managed schedules.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Updated reports, managed accounts, and generated reports for company database.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Store Manager
Bath and Body Works
01.2013 - 08.2019
- Responsibilities include managing a profitable store
- Develop, train, and recruiting top talent
- Communicating with DM and Corporate leaders business results
- Holding a team accountable to drive successful results
- Lead with curiosity and humility.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Management
William Sonoma
01.2005 - 01.2013
- Responsibilities include managing a business to be profitable and successful
- Resolving and developing client relationships
- Training the team on product knowledge and creating a strong confident level within the staff
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Asst. Manager
Pottery Barn
01.2005 - 01.2007
- Responsibilities include managing a business to be profitable and successful
- Increasing the volume within my department
- Creating a client service binder for my staff to increase excellent service.
Asst. Manager
Pottery Barn
01.2005 - 01.2007
- Responsibilities include managing a business to be profitable and successful
- Increasing the volume within my department
- Creating a client service binder for my staff to increase excellent service.
Store Manager
Ann Taylor
01.1995 - 01.2003
- Responsibilities include managing a business to be profitable and successful
- Training and developing a strong team that works together
- Being a positive leader in my store as well as in my district.
Education
Business Management - Business Administration And Management
Nassau Community College
Garden City, NY05.1989
Skills
- Performance Tracking and Evaluation
- Compliance Monitoring
- Cost Control
- Scheduling
- Computer Skills
- Budget Administration
Accomplishments
- Managed several Ann Taylor stores in the NYC area.
- Promoted several associates to management
- Managed all controllable expenses to have a profitable store.
- Developed and assisted with training new managers.
- Consistently ensured all open positions where filled
- Developed positive client relationships
References
References available upon request.
Timeline
Office Manager
Rg Plumbing & Rooter Inc
04.2023 - Current
Store Manager
Bath and Body Works
01.2013 - 08.2019
Management
William Sonoma
01.2005 - 01.2013
Asst. Manager
Pottery Barn
01.2005 - 01.2007
Asst. Manager
Pottery Barn
01.2005 - 01.2007
Store Manager
Ann Taylor
01.1995 - 01.2003
Business Management - Business Administration And Management
Nassau Community College