Gina Navarro
Tempe,AZ
Overview
18
18
years of professional experience
Work History
Property Management Specialist-Community Housing
Salt River Pima Maricopa Indian Community Government (SRPMIC-Gov.)
Scottsdale, AZ
07.2009 - Current
- Oversee community homes subdivision pertaining to low income housing (section 8), onsite visits for health and safety requirements, calculate income for yearly renewal process, maintain housing files for corrections or adjustments, collections, annual training, work orders, and any complaints resolve in a courteous and professional manner
- Work with all departments within the community to include but not limited to Social Service-Child Protective Services to ensure the family has a successful reunification with stable housing services.
- Conducted regular property inspections to identify maintenance needs and ensure tenant safety.
- Created detailed reports on monthly rent collections, delinquencies, and evictions.
- Currently working with SRPMIC Journey to Recovery Program at STEP-tiny homes to ensure community housing placement for individuals working towards sobriety of alcohol & substance addiction.
- Coordinated with contractors to complete repairs, renovations, and other improvements to properties.
- Provided customer service support to tenants regarding leasing agreements, maintenance issues, and general inquiries.
- Managed the day-to-day operations of multiple residential properties including budgeting, advertising vacancies, collecting rents, responding to tenant complaints and resolving disputes.
- Implemented procedures for screening potential tenants by conducting background checks and verifying references.
- Maintained accurate records of all financial transactions related to the management of properties including accounts receivable and payable ledgers.
- Developed and implemented strategies for increasing occupancy rates in rental properties.
CPS-Case Manager
SRPMIC-Social Services
11.2008 - 03.2014
- Maintain high case load of CPS cases, children removed from the home due to varies reasons; neglect, physical, sexual abuse and no medical care when needed
- Case managed files for all necessary vital documents, ensure minors attending school and all basic needs met, placed children in group homes and/or outside placements-foster homes within the community and outside the community
- Attend all court proceedings: maintain accurate files, prepared court reports and recommendations for family reunification when the family was ready pertaining to completing their assigned case plans for a successful reunification process
- Collaborated with all necessary parties such as, GAL (Guardian Al Litim), School officials, Social Services staffing, doctors, counselors, etc.
Youth Development Specialist
SRPMIC-Youth Services
03.2014 - 07.2009
- Work within 7 community homes for minor children birth -18 years of age
- Maintain the home for community children placed out of home per CPS guidelines
- Transported children to school, attend all school services required, oversee and schedule doctors' appointments, counseling services, visitation with family, assist with homework, prepare meals, clean home, laundry, older children pre-teen-adult mentor life skills
- Assist with college application, job skills, etc.
Community Nutrition Specialist
SRPMIC-Health and Human Services
11.2007 - 11.2008
- Teaching and education of diabetes management within the community boundaries included all ages targeting the elderly for a more successful medical diagnose management
- Educated pertain to managing low or high glucose levels, nutrition education and managing medication intake
- Looking out for signs of when necessary to see doctor on a regular basis for a successful quality of life.
CPS Case Manager
Salt River Pima-Maricopa Indian Community
Scottsdale , AZ
07.2006 - 11.2006
- Case managed files for all necessary vital documents, ensure minors attending school and all basic needs met, placed children in group homes and/or outside placements-foster homes within the community and outside the community. Attend all court proceedings: maintain accurate files, prepared court reports and recommendations for family reunification when the family was ready pertaining to completing their assigned case plans for a successful reunification process. Collaborated with all necessary parties such as, GAL (Guardian Al Litem), School officials, Social Services staffing, doctors, counselors, etc.
- Duties: maintain high case load of CPS cases, children removed from the home due to varies reasons; neglect, physical, sexual abuse and no medical care when needed.
Education
Honors/general studies -
North High School
05.1986
41 credits Psychology, general studies -
Phoenix College
Skills
- Typing
- 10 key by touch
- Computer skills
- HUD housing computer system
- Accurate file keeping
- Organization skills
Languages
Limited Spanish Skills but still learning to master the language.
Awards
- Received ongoing training regarding customer service, knowledge of the SRPMIC Community customs and traditions, and preservation of language.
- Acknowledgement of great outstanding work ethics at each job.
Timeline
Youth Development Specialist
SRPMIC-Youth Services
03.2014 - 07.2009
Property Management Specialist-Community Housing
Salt River Pima Maricopa Indian Community Government (SRPMIC-Gov.)
07.2009 - Current
CPS-Case Manager
SRPMIC-Social Services
11.2008 - 03.2014
Community Nutrition Specialist
SRPMIC-Health and Human Services
11.2007 - 11.2008
CPS Case Manager
Salt River Pima-Maricopa Indian Community
07.2006 - 11.2006
Honors/general studies -
North High School
41 credits Psychology, general studies -
Phoenix College
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