Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gina Neal

Jacksonville,FL

Summary

Dynamic Human Resources Business Partner at Ameritech with a proven track record in employee retention and engagement. Expert in strategic planning and coaching leadership, I successfully reduced turnover rates and enhanced workplace culture through innovative HR initiatives. Committed to fostering diversity and collaboration, I drive organizational development and compliance.

Adaptable and resourceful professional with strong ability to connect with people and build relationships. Well-versed in employee relations and talent management, with skills in conflict resolution and performance improvement. Capable of driving positive organizational outcomes and fostering productive work environment.

Human Resources professional with deep expertise in employee relations, talent management, and organizational development. Known for fostering collaborative environments and driving impactful HR initiatives. Strong communicator with knack for adapting to evolving business needs. Skilled in conflict resolution, strategic planning, and enhancing workforce productivity.

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

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1
Certification

Work History

Human Resources Business Partner

Ameritech
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Partnered with senior leaders on organizational development initiatives for continued growth.
  • Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
  • Collaborated with cross-functional teams to develop integrated solutions for business challenges.
  • Facilitated effective communication between management and staff, fostering a positive work environment.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Optimized workforce planning and resource allocation for improved operational efficiency.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Developed and delivered comprehensive training programs, improving employees'' skills and productivity.
  • Reduced employee turnover rates with targeted retention strategies and support systems.
  • Coordinated with department heads to identify staffing needs, ensuring optimal workforce allocation.
  • Streamlined HR operations, reducing paperwork processing time by transitioning to digital system.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Instructed senior leaders on appropriate employee corrective steps.

Manager Logistics & Program Research

Ameritech
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Conference Coordinator

DCI
  • Negotiated favorable contracts with vendors, resulting in cost savings and improved event quality.
  • Oversaw on-site staff during conferences, maintaining a high level of professionalism and responsiveness to attendee needs.
  • Evaluated post-conference data to identify areas of improvement and implement changes in subsequent events.
  • Developed strong relationships with key stakeholders, facilitating successful partnerships for future events.
  • Enhanced conference attendee experience by meticulously coordinating logistics and event schedules.
  • Assisted speakers in preparing presentations materials while ensuring adherence to time constraints.
  • Coordinated travel and accommodations for event attendees.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.

Office Manager

Foster Higgins
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.

Travel Consultant

Mizell Travel Agency
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
  • Continuously sought opportunities for professional development by attending industry conferences, webinars, and training sessions to stay current on the latest trends in travel.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.

Education

Bachelor of Science - Organizational Behavior

Northwestern University
Evanston, IL

Skills

  • Policy implementation
  • Employee retention
  • Employee relations
  • Retention strategies
  • Coaching leadership
  • Strategic planning
  • Succession planning
  • Managing employee relations
  • Organizational development
  • Employee engagement
  • Workforce diversity
  • Improving employee engagement
  • Workforce supply and demand
  • Advising on strategies
  • Problem-solving
  • Coaching and mentoring
  • Human resources department processes
  • Cross-functional collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Timeline

Human Resources Business Partner

Ameritech

Manager Logistics & Program Research

Ameritech

Conference Coordinator

DCI

Office Manager

Foster Higgins

Travel Consultant

Mizell Travel Agency

Bachelor of Science - Organizational Behavior

Northwestern University

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Gina Neal