Gina Nelson

• Coordinated verification and filling of more than 1200 daily prescriptions in high-volume hospice pharmacy environment.
• Automated experience with knowledge of reporting features
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Entered and processed patients' prescriptions into internal system.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Called and faxed pharmacies to submit prescriptions and refills.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms and allergies.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
• Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail, long term care pharmacy environment.
• Restocked automated medication dispensing equipment.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles, sponsor names, room numbers, allergies and special notes for long term care residents.
• Prepared weekly and monthly dosed medications for patients in assisted living and long term care facilities and made medication changes per prescribers request.

Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Stocked, labeled and inventoried medication to keep accurate records.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Collected co-payments or full payments from customers.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.