Gina Oliveira

• Greeted and assisted customers to foster positive experiences.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Updated existing records with new or revised information as needed.
• Assisted with scheduling appointments for clients and visitors.
• Assisted with administrative tasks as needed.
• Maintained confidentiality of sensitive information entered into the system.
• Organized and filed data in appropriate locations for easy access to essential information.

• Organized warehouse space for efficient storage of products.
• Maintained accurate inventory records using computerized tracking systems.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
• Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.

• Acted as an advocate for vulnerable individuals seeking help from the consulate.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Engaged customers in friendly, professional dialogue to determine needs.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Greeted customers to determine wants or needs.

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• Greeted customers upon arrival in the dining area.
• Assisted with inventory management and restocking supplies as needed.
• Acquired new skills to support team and further accommodate customer needs.
• Guided employees through change management processes during upgrades or rollouts.
• Performed opening and closing duties such as setting up workstations with necessary supplies.