Gina Ortiz
Chandler,AZ
Summary
Proven track record in enhancing facility safety and boosting sales revenue, notably with the Department Of Corrections and Hensley Beverage Company. Expert in security procedures and verbal communication, I excel in crisis management and client satisfaction, achieving significant improvements in compliance and sales outcomes.
Hardworking skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Overview
6
6
years of professional experience
Work History
Corrections Officer
Department Of Corrections
06.2023 - 05.2024
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Sales Representative
Hensley Beverage Company
05.2018 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
High School Diploma -
El Dorado High School
Chandler, AZ05.2007
Skills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Integrity and Honesty
- De-Escalation Techniques
- Assertiveness
- Crisis Management
Timeline
Corrections Officer
Department Of Corrections
06.2023 - 05.2024
Sales Representative
Hensley Beverage Company
05.2018 - 07.2023
High School Diploma -
El Dorado High School
Similar Profiles
Irma Yissel CarreraIrma Yissel Carrera
ADMINISTRATIVE ASSISTANT II at Department of CorrectionsADMINISTRATIVE ASSISTANT II at Department of Corrections
Sanitta OfisaSanitta Ofisa
Operations Advisor at Department Of CorrectionsOperations Advisor at Department Of Corrections
Auwa TaporaAuwa Tapora
Correction Officer at Department of CorrectionsCorrection Officer at Department of Corrections
Leo PaulsonLeo Paulson
Corrections Officer at Department of CorrectionsCorrections Officer at Department of Corrections
Marcy GielniakMarcy Gielniak
Due Diligence Consultant at Wells FargoDue Diligence Consultant at Wells Fargo