Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Palmer

Summary

Reliable Caregiver enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cashier

Plum Tomato
10.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Server

Bistro 118
05.2017 - 11.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Cashier

Tennessee Bbq - Real Bbq, Real Fast
04.2012 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.

Filing Assistant

John Spino LLC
01.2012 - 04.2012
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Monitored and updated filing systems to meet organization standards.
  • Restored old files and archived completed files for future reference.
  • Examined, categorized, and sorted incoming documents.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Located and retrieved requested documents in accordance with established policies.
  • Managed sensitive or confidential files with attention to data security and storage policies.

Elderly Caregiver

My Parent/Mother
03.2021 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter (health proxy)
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Assisted disabled clients to support independence and well-being.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Alzheimer's Disease my mother has so I'm very patient, caring, understanding, compassionate and very empathetic.

Education

Peabody Veterans Memorial High School
Peabody, MA

Cosmetology

Empire Beauty School - Boston
Boston, MA
2008

Skills

  • Patient Companionship
  • Progress Documentation
  • Relationship Building
  • Patient Advocacy
  • Fast Learner
  • Light Housekeeping
  • Direct Care Aide
  • Injury Prevention
  • Caring Companionship
  • Fall Prevention
  • Personal Hygiene Assistance
  • Social Interaction
  • Compassionate Caregiving
  • Alzheimer's Support
  • Housekeeping Duties
  • Dementia Care
  • Emotional Support
  • Housekeeping
  • Meal Preparation
  • Activities of Daily Living
  • Basic Housekeeping

Certification

  • Certified Caregiver, myCNAjobs - 11/12/2023
  • Certificate of Completion (4 hrs), Mission Care Education & Simply Healthcare - 12/01/2023

Timeline

Elderly Caregiver

My Parent/Mother
03.2021 - Current

Cashier

Plum Tomato
10.2020 - 03.2021

Server

Bistro 118
05.2017 - 11.2018

Cashier

Tennessee Bbq - Real Bbq, Real Fast
04.2012 - 12.2017

Filing Assistant

John Spino LLC
01.2012 - 04.2012

Peabody Veterans Memorial High School

Cosmetology

Empire Beauty School - Boston

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Gina Palmer