Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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GINA PHILLIPS

St. Petersburg,FL

Summary

With 30+ years of employment experience, highly organized and detail-oriented individual excelling in providing thorough and efficient administrative support. Strong administrative skills combined with 13 years of banking industry experience as a Teller/Teller Supervisor, honing customer service and financial transaction abilities. Also experienced as a Front Office Assistant for an Accounting Firm, Office Assistant for Dental Practices, and Receptionist at Smith Barney. Currently seeking new opportunity as a hardworking and self-motivated individual dedicated to achieving success. Eager to join a work family that values integrity, compassion, morals, appreciation, and dedication.

Overview

12
12
years of professional experience

Work History

Administrator

Ya-Man USA LTD.
08.2021 - 02.2025
  • Customer Service.
  • Professional Channel / Salon
  • Logistics and Inventory Management
  • Manage CRM (EXCEL Format)
  • General Administrative Responsibilities
  • Inside Sales for Existing Accounts: Build Customer Relationships via Phone Calls, Email, or other forms of communication
  • Taking orders, Identifying upselling opportunities, Quarterly Promotions
  • QuickBooks Online (Professional Channel Invoicing)
  • Maintain Files ensuring the Google Drive Salon documents were updated daily

Office Assistant

Dakota Biotech
08.2017 - 08.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.

Accounts Payable Clerk

Jacaranda Manor
10.2014 - 08.2017
  • Receive, Scan, and Code Vendor Invoices
  • Create and Input New Vendor Information
  • Prepared Vendor Invoices / Processed Incoming Payments
  • Review Vendor Invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Maintained Accurate Financial Records
  • Responsible for Secondary Billing for our LTC Facility (MXB billing, coinsurance).
  • Handled Resident Funds Management Accounts: Receive Resident Deposits, Prepare Withdrawals, Replenish Petty Cash account, Prepare and Mail Quarterly Statements.
  • AR (Prior to AP) - Handled Care Cost Payments, Past Due Collections, Monthly Billing Statements.
  • Applications for new residents to become Rep Payee at Social Security Administration

Legal Assistant/Receptionist

Gallagher & Associates Law Firm, P.A.
08.2013 - 10.2014
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Education

Associate of Arts - General Education

SPC - St. Petersburg/Gibbs Campus
Saint Petersburg, FL
01.2014

Skills

  • Accounts payable software
  • Bookkeeping
  • Microsoft office
  • Bill payment and recordkeeping
  • Data entry and 10-key
  • Bank reconciliation
  • Accounts payable
  • Vendor invoice processing
  • Account reconciliation
  • General accounting
  • Quickbooks

Additional Information

Personal/Business References Available Upon Request, Additional Work History also Available Upon Request

Timeline

Administrator

Ya-Man USA LTD.
08.2021 - 02.2025

Office Assistant

Dakota Biotech
08.2017 - 08.2021

Accounts Payable Clerk

Jacaranda Manor
10.2014 - 08.2017

Legal Assistant/Receptionist

Gallagher & Associates Law Firm, P.A.
08.2013 - 10.2014

Associate of Arts - General Education

SPC - St. Petersburg/Gibbs Campus

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