Gina Plastino
Los Olivos,CA
Summary
Detail-oriented and organized College Counseling Assistant and Registrar with experience supporting academic advising, student records management, and administrative coordination. Adept at guiding students through the college application process, maintaining accurate records, and collaborating with faculty, students, and parents to ensure a smooth academic experience. Strong ability to manage deadlines, coordinate events, and provide exceptional support in a fast-paced educational environment. Dedicated to fostering student success and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Dorm Head
Dunn School
07.2023 - Current
- Enforced policies and safety standards through building and room rounds.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Solved grievances and complaints by collaborating with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Promoted positive relations between residents and staff.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed, implemented and monitored residential policies and procedures.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Facilitated smooth transition of new students into residential program.
- Responded to student inquiries and concerns, offering support and guidance.
- Developed and maintained relationships with parents to promote positive living environment for students.
- Helped develop and implement programs to foster community growth and development.
- Promoted culture of respect and understanding among students.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Collaborated with residential team to maximize effective and efficient operations.
- Supervised student employees and provided feedback on performance.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Assisted in recruitment and selection of student leaders.
Registrar/Testing Coordinator/College Counseling Assistant
Dunn School
07.2022 - Current
- Updated computer system with latest information to keep records current and accurate.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Prepared balanced course schedules, student rosters and class lists.
- Manage testing environment to mitigate outside variables and increase accuracy.
- Trained and developed new testing team members and provided continuous mentoring.
- Assumed primary responsibility for organizing and administering the AP, SAT, ACT, and PSAT programs.
- Manage the ordering, receipt, distribution, administration, and return of AP, SAT, ACT, and PSAT Exam Materials.
- Organized and submitted Cal Grants and offered other Financial Aid and Grant support.
- Helped students to navigate the college applications process. Using applications such as Maia Learning to schedule college visits and send transcripts.
- Planned grade-specific events for parents to address specific needs of academic year.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Greeted every guest with personable approach and provided knowledgeable service.
- Addressed registration, student accounts and billing inquiries to limit enrollment disruptions.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Built and maintained relationships with college admissions offices.
Student Advisor
Dunn School
08.2022 - Current
- Collaborated with parents and teachers to help students reach potential.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Monitored student progress to drive successful academic outcomes.
- Helped students develop organizational, time management and study skills.
- Developed and implemented student guidance plans to foster academic success.
- Advocated for students to access available resources.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advised students individually and in groups on academic programs for individual interests.
- Pointed students to relevant information about academic and personal support services available on campus.
Faclility Manager/Supervisor
Plastino Interests Inc
08.2009 - 11.2021
- Maximized performance by monitoring daily activities and mentoring team of 5 associates.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Developed and maintained relationships with customers and suppliers through continual communication and follow through.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Onboarded new employees, including training, mentoring and new hire.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Established team priorities, maintained schedules and monitored performance.
Rental Property Manager
Plastino Interests Inc.
04.2011 - 11.2021
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Prepared specifications, solicited bids and approved subcontracts for building services.
Education
Bachelor of Science - Animal Science
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CABachelor of Arts - Education
Universtiy of La Verne
San Luis Obispo, CASkills
- Admissions Support
- Academic advising
- Report Generation
- Interdepartmental Collaboration
- Enrollment Management
- Records Management
- Database Administration
- Transfer credit evaluation
- Program assessment
- Course Scheduling
- Goal Setting
- Adaptability and Flexibility
- Problem-solving aptitude
- Excellent Communication
- Continuous Improvement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Use of specialized programs in the storage facility industry.
- Blackbaud
- MaiaLearning
Certification
- First Aid/CPR Certified
- Wilderness First Aid Certified
Timeline
Assistant Dorm Head
Dunn School
07.2023 - Current
Student Advisor
Dunn School
08.2022 - Current
Registrar/Testing Coordinator/College Counseling Assistant
Dunn School
07.2022 - Current
Rental Property Manager
Plastino Interests Inc.
04.2011 - 11.2021
Faclility Manager/Supervisor
Plastino Interests Inc
08.2009 - 11.2021
Bachelor of Science - Animal Science
California Polytechnic State University-San Luis Obispo
Bachelor of Arts - Education
Universtiy of La Verne
Similar Profiles
Amy CaseAmy Case
Teacher's Assistant at Meredith Dunn SchoolTeacher's Assistant at Meredith Dunn School
Erynne MartinErynne Martin
Substitute Teacher at Helen S. Dunn School DepartmentSubstitute Teacher at Helen S. Dunn School Department
Tammy SMARTTammy SMART
Long Term Sub Music Teacher at Helen S. Dunn School GreenbushLong Term Sub Music Teacher at Helen S. Dunn School Greenbush
Julinda GarciaJulinda Garcia
Housekeeper at Neverland Ranch/Sycamore Valley RanchHousekeeper at Neverland Ranch/Sycamore Valley Ranch
Arisa WatersArisa Waters
Tasting Room Associate at TensleyTasting Room Associate at Tensley