Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Poole

Milford,OH

Summary

Dynamic Lead Project Manager with extensive experience at Fifth Third Bank, excelling in requirements gathering and project scheduling. Proven track record of enhancing project outcomes through effective scope management and exceptional communication skills. Adept at navigating complex and multi-service initiatives, ensuring timely delivery, and fostering collaboration across cross-functional teams.

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience

Work History

Lead Project Manager

Fifth Third Bank
08.2022 - 05.2025
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Partnered with project team members to identify and quickly address problems.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Established and managed change management processes to fulfill successful project transitions.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Crafted and maintained project plans and schedules to meet organizational objectives.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Analyzed project performance data to identify areas of improvement.
  • Oversaw and completed 100+ external client implementations encompassing multiple services

Lead Technical Specialist

Fifth Third Bank
01.2004 - 07.2022
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Business Administration - Business

Ohio Northern University
Ada, OH
05-1999

Skills

  • Collaboration
  • Requirements gathering
  • Documentation
  • Effective communication
  • Time management
  • Scope management

Timeline

Lead Project Manager

Fifth Third Bank
08.2022 - 05.2025

Lead Technical Specialist

Fifth Third Bank
01.2004 - 07.2022

Bachelor of Business Administration - Business

Ohio Northern University