Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
years of professional experience
Work History
BVA
Project Coordinator
10.2021 - Current
Job overview
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Gathered requirements for ongoing projects and organized details for management use.
Coordinated presentations for customers and project members to detail project scope, progress and results.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Oversaw productivity streams for ongoing and special projects.
Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
Maintained open communication by presenting regular updates on project status to customers.
Sourced, vetted and managed vendors needed to accomplish project goals.
H&H Imaging
Customer Service Representative
07.2021 - 09.2021
Job overview
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Proofed all job orders, securing client approval prior to production.
Produced high-quality brochures, flyers, four-color artwork and mailers.
Exceeded goals through effective task prioritization and great work ethic.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Imported electronic or print files using Adobe Suite and made color, digital image and text corrections.
Assessed customer files for missing information in fonts and graphics.
Generated prepress proofs in digital or other formats to approximate appearance of final printed piece.
Compared digital and physical customer files to identify and address discrepancies such as fonts, graphics or and layouts.
Worked collectively with other teams to reach deadlines and meet customer expectations.
Bay Area Graphics
Project Manager
08.2013 - 06.2021
Job overview
Responsible for press checks for color accuracy & content, organize & archive customer files, manage projects from start to finish.
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
Modified and directed project plans to meet organizational needs.
Achieved project deadlines by coordinating with contractors to manage performance.
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Ensured projects were completed according to approved time, quality and cost estimates.
Set and revised production schedules to meet changing demands.
Closely collaborated with project members to identify and quickly address problems.
Kept project on schedule and within budget while serving as project leader.
Whole Foods Market
Team Member
09.2018 - 01.2021
Job overview
Keep cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
Assist customers with locating and choosing merchandise in any store department.
Replenish sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Clean and sanitize equipment, tools and work surfaces.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Recommend products to customers to drive sales.
Assisted with monthly inventory counts.
Remove trash, swept and mopped floors for professional appearance.
Maintain safe, neat and clean working environment at all times.
Contributed to team success by completing jobs quickly and accurately.
Moquin Press
Customer Service Representative
07.2010 - 08.2013
Job overview
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Examined job orders to determine quantity, stock specifications, colors and special printing instructions
Provided primary customer support to internal and external customers in fast-paced environment
Communicated with vendors regarding back order availability, future inventory and special orders
Responsible for coordination & completion of projects
Maintain relationships & contacts with current & potential accounts
Essence Printing
Project Sales Assistant
01.2005 - 07.2010
Job overview
Prepared and operated offset printing press for maximum efficiency and production.
Resolved printing problems, improved operations and provided exceptional client support.
Tracking production jobs & ensuring timely & accurate completion
Job preparation & communication with sales, pre-press & production on scheduling of jobs, finishing & distribution.
Following assignments & prioritizing jobs.
Developed & maintain relationships with clients & vendors.
Utilize FileMaker Pro for database to ensure all time & material are billed correctly, project instructions are accurate.
Print O Stat
Reprographics Manager
06.2000 - 09.2004
Job overview
Worked with customers to understand needs and provide exceptional service.
Responsible for reproduction graphic projects, production & equipment.
Assist with inside sales support & client pre-production guidelines.
Knowledge & use of scanning/copier equipment to create PDF files from hard copy format.
Keep track of inventory & order supplies for equipment such as paper, toner, ink, bindery supplies.
Monitor & control spoilage rates to ensure profitable daily operations.