Dynamic and accomplished catering and food service professional with extensive experience in both social and corporate markets. Proven track record of success in planning and executing large-scale events, including menu development and food preparation. Seeking a challenging food service management role to utilize skills and expertise in delivering exceptional dining experiences.
Overview
22
22
years of professional experience
Work History
Food Service Director
People's Food Co-op
La Crosse, WI And Rochester, MN
03.2019 - Current
Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
Oversee food service programs, managers, ans staff in two locations.
Create new food programming ideas that follow current trends
Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
Consulted with marketing to revise presentation and sales approaches.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Managed staff schedules and maintained adequate coverage for all shifts.
Purchased food and cultivated strong vendor relationships.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Deli Kitchen, Bakery, and Catering Manager
People's Food Co-op
La Crosse, Wisconsin
09.2004 - Current
Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Hired and trained both permanent and temporary staff members.
Handled catering scheduling, ordered food and planned events.
Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Designed catering packages to increase sales and customer experience.
Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
Collaborated with clients to create customized menus tailored to their specific preferences and needs.
Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
Handled payment collection and payroll of [Number] employees.
Orchestrated large-scale events without compromising on quality, thanks to effective team coordination.
Streamlined kitchen operations, ensuring timely preparation and delivery of high-quality dishes.
Increased repeat business through exceptional customer service and attention to detail in event execution.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw food preparation and monitored safety protocols.
Kitchen Manager
Culina Mariana
La Crosse, Wisconsin
09.2002 - 09.2004
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Designed and maintained menus to offer variety of high quality and consistency of dishes.
Education
Bachelor of Arts - Political Science, Environmental Studies, Sociology
University Wisconsin La Crosse
La Crosse, Wisconsin
01.2000
Skills
High level of cleanly kitchen maintenance
Sanitation Standards
Ordering and Purchasing
Strategic Planning
Allergen awareness
Customer-oriented
Knowledge of basic food preparation
Strong leader
Knowledge of products and selections
Supervisory skills
Proficiency in inventory and ordering
Proven sales record
Proven leadership skills
Hiring and training
Reliable, punctual and committed to customer service
Stable work history
Adaptable
Sandwich preparation experience
Menu Development
Team-oriented
Margin/Cost Control
Willing to work under pressure
Creative/Innovative
Written and oral communication skills
Skillful kitchen staff trainer
Able to lift up to 50 pounds
Food and beverage handling expert
Good personal hygiene
Kitchen productivity
Works well under pressure
Ability to handle fast-paced environment
Preparation of various food items
Successful kitchen staff supervisor
Uses proper sanitation practices
Special dietary needs expert
Basic knife skills
Food handling knowledge
Consistently complies with polices and procedures
Banquet operations and off-site catering expert
Staff Training and Development
Staff Leadership
Sales Planning
Employee Scheduling
Recipe creation
Health Inspections
Problem-Solving
Activities
DARE Chili cook-off winner "best chili" 2010, 2011
Serve-safe certified
Accomplishments
Co-Author of People's Food Co-op Cookbook
Timeline
Food Service Director
People's Food Co-op
03.2019 - Current
Deli Kitchen, Bakery, and Catering Manager
People's Food Co-op
09.2004 - Current
Kitchen Manager
Culina Mariana
09.2002 - 09.2004
Bachelor of Arts - Political Science, Environmental Studies, Sociology