Gina Preston
Kokomo,IN
Summary
Front Office Administrator with 20 years of extensive experience in the medical field. I have a diverse background in medical front office, back office and insurance operations. I am strong suited in managing multi-site, multi-physician schedules. I enjoy being busy and working with others to achieve professional goals. I am passionate about maintaining order and efficiencies.
Overview
18
18
years of professional experience
Work History
Front Office/Insurance Eligibility
Preferred Eye Care
12.2024 - Current
- Front Office opening and closing procedures.
- Patient Registration with Kiosk Tablet
- Check-In and Check-Out duties
- Collect patient co-pays, deductibles and balances.
- Balance daily receipts and make deposits.
- Verification of insurance benefits and eligibility via phone and online.
- Educate patients on their insurance policy and encourage participation with their plans.
- Managed accurate records of referrals and visit authorizations during high HMO & POS insurance plan enrollments.
- Maintain provider schedules.
- Patient appointment confirmations and texting
- Scanning and maintenance of electronic health records.
- Maintaining Meaningful Use policies.
- Prepared daily Doctor’s chart’s
- Cross trained and filled in for staff absences, lunches, breaks, etc.
Front & Back Office Administration
Midwest Pain & Spine
10.2007 - 10.2017
- Lead trainer for new staff.
- Front Office opening and closing procedures.
- Patient Registration
- Check-In and Check-Out duties
- Collect patient co-pays, deductibles and balances.
- Balance daily receipts and make deposits.
- Complex Scheduling for multiple specialists.
- Verification of insurance benefits and eligibility via phone and online.
- Insurance authorizations.
- Educate patients on their insurance policy and encourage participation with their plans.
- Managed accurate records of referrals and visit authorizations during high HMO & POS insurance plan enrollments.
- Standard chart maintenance.
- Alpha-Numeric Filing
- Create and maintain provider schedules.
- Patient appointment confirmations.
- Scanning and maintenance of electronic health records.
- Maintaining Meaningful Use policies.
- Assisting with prescription requests and refills, including eRX’ing within EHR.
- Prepared daily staffing schedules/rotations.
- Assisted with back office procedure and patient triage.
- Cross trained and filled in for staff absences, lunches, breaks, etc. (For clerical and clinical positions.)
Education
High School -
Tipton High School
01.1982
Skills
- Microsoft Office
- Multi-function Fax/Copy Machine
- Ability to trouble-shoot IT issues
- Multi-Line Telephones (Including: Web based-RingCentral)
- Practice management systems: Allscripts, iSalus, Athena
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Problem resolution
- Organization and time management
Hobbies and Interests
Boating, Spending time with family.
Timeline
Front Office/Insurance Eligibility
Preferred Eye Care
12.2024 - Current
Front & Back Office Administration
Midwest Pain & Spine
10.2007 - 10.2017
High School -
Tipton High School
Similar Profiles
Siany SierraSiany Sierra
Optometrist Assistant at Preferred Eye CareOptometrist Assistant at Preferred Eye Care
France-Lise TranieFrance-Lise Tranie
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Alicia Herrmann, O.D.Alicia Herrmann, O.D.
Medical Optometrist at Eye Care Partners/Clarkson Eye CareMedical Optometrist at Eye Care Partners/Clarkson Eye Care
Christina BrankleChristina Brankle
Lead Teacher at YMCA DaycareLead Teacher at YMCA Daycare
Eden MeadorEden Meador
Muffin Line at Cafe Valley Bakery IncMuffin Line at Cafe Valley Bakery Inc