Gina Riddle

Welcome and greet visitors/customers in person, on the telephone, via email, or text.

Review contracts and related paperwork for omissions and accuracy.

Maintain accurate records enter paperwork in system, order, verify confirmations, print job packets, warranty books & file.

Consult with Design Consultants and Installers regarding product issues impacting customer.

Provide product and service information to customers.

Assist Window World customers to resolve concerns.

Ensure that customers are updated on their order status.

Document and record customer transactions with the Company's software, including customer inquires, complaints or comments and actions taken.

Work with Human Resources Director on scheduling installations and service appointments.

Confirm customer appointments and reschedule as necessary for installs.

Coordinate customer payments.

Update Certificate of Completion Spreadsheet.

Assist Receptionist with accurate scheduling of in-home estimates.

Coordinate product delivery from vendors.

Maintain and manage inventory and supplies.

Maintain and clean and organize work space and showroom.

Manage payroll production & sales commissions.

Entered invoices.

Research packing list and bills to make sure everything was received in and accounted for.

Assisted with inventory of parts in the plant.

Customer service.

Assisted other Accounting Specialist to problem solve issues with plant.

Received parts in & entered invoices to pay.

Assisted with quarterly inventory.

Process paperwork for the parts department.

Accounts Payables for 3 corporations/Payroll for 2 corporations.

Monthly fuel and oil sales taxes.

Reconciling Bill of Lading/Processing.

Verify Commission Reports and processing checks for those.

Weekly gas settlements over the phone.

Personal Assistant to the President of the Company.

Reconcile Bank account.