Gina Smith

• Reviewed and processed client electronic payments and check deposits.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Input financial data and produced reports using Quickbooks desktop.
• Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
• Established QuickBooks accounting system to reflect accurate financial records.
• Maintained and processed invoices, deposits, and money logs.

Signing Agent for title companies to notarize loan closings.

DMV notarizations.

Debt consolidations notarizations.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
• Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
• Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
• Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
• Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
• Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
• Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.

• Monitored payments due from clients and contacted clients with past due payments.
• Researched and resolved AP discrepancies.
• Coded and entered at least 2 invoices each day into the in-house accounting software.
• Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
• Data entry of all employee expenses.
• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Monitored payments due from clients and promptly contacted clients with past due payments.
• Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
• Researched & resolved accounts payable discrepancies.
• Balanced monthly general ledger accounts to record cost and month end accruals.
• Coded and entered at least 10 invoices each day into the in-house accounting software.
• Created daily and weekly cash reports for accounting management.
• Reconciled vendor statements and handled payment complaints or discrepancies.
• Filed and addressed employee complaints in accordance with company policies and government regulations.
• Payroll processing in Quickbooks.
• Data entry of all incoming claims.
• Managed banking reconciliations and monthly balance sheet statements.
• Completed bi-weekly payroll for company employees.
• Responded to customer calls and emails to answer questions about products and services.